IT Project Senior Manager (VP) - Hybrid

The PMO Manager (IT Project Senior Manager - C13) will be part of the Program Management Organization (PMO) function within the Information Services Group (ISG) Data Engineering organization in Citi Technology. They will partner with key internal stakeholders (Operations, Technology, Banking, Markets, Commercial Bank, Services, Compliance and Risk) to drive end-to-end governance and reporting in the ISG organization.  Excellent communication skills are required in order to influence a wide range of audiences.

Responsibilities:

• Work closely with partners in other Control Functions and Businesses to ensure consistent, insightful and clear communications to regulators

• Effectively partner with key stakeholders and subject matter experts across Risk types and Businesses to promote a more integrated approach to regulatory relations

• Effectively partner with Technology Central Business Office, Technology Leads, Program Managers and Management Office team, providing insightful financial and business analysis and developing senior management reports, to define and track key operational/program metrics and to help achieve business goals

• Ensure close governance and tracking across the full Data Engineering Book of Work

• Organize and run meetings that represent the Data Engineering Book of Work

• Record meeting summaries and follow-up actions for distribution to relevant stakeholders

• Identify potential risk issues that need escalation and escalate them promptly

• Support the development of appropriate and diligent responses and remediation plans when regulatory issues and concerns are identified

• Ensure key results are well defined and clearly communicated with relevant stakeholders 

• Develop and support performance measurement and management, ranging from strategic franchise development scorecards to project/function-specific metrics

• Enforce a culture of software development lifecycle (SDLC) best practices across the technology group

• Proactively follow escalation and change control processes, when necessary

• Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation, including dashboards and scorecards

Competencies:

• Experience working in a global, dynamic environment

• Excellent interpersonal and communication skills 

• Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management

• Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills

• Negotiation and influencing skills

• Proven attention to detail in supporting management reporting with clear and concise data analysis and presentation

• Superior planning and organization skills

• Proactive and flexible; team player

• Ability to multitask and work across various groups globally

Qualifications:

• 6+ years of experience in strategy development and execution

• Strong experience and understanding of the software development lifecycle (SDLC), including agile project work

• Clear understanding of the drivers of performance and decision-making to maximize results.

• Strategic thinker with proven ability to operationalize strategy

• Advanced knowledge of Microsoft PowerPoint and Excel

• Robust problem-solving skills

• Project Management certification a plus

Education: