Client Care Coordinator

Description

Join Interim HealthCare, a leading home health agency in South Carolina, as our Client Care Coordinator. We’re looking for a dedicated professional to support our growing private duty market and is responsible for coordinating patient care and staffing and serves as a leader of customer service for our Personal Care division.

 If you're ready to be part of a compassionate and supportive team, apply today and help us make a meaningful difference in our community. 

Our Mission: We are dedicated to honoring God through the enrichment of human life.

What we offer:

• Competitive Salary and Benefits
• 401K with company match
• HSA with company match
• Comprehensive Health, Dental, and Vision Coverage
• Free Mental Health Coverage
• Paid Time Off and Paid Holidays
• Paid Parental Leave
• Fitness Reimbursement
• Tuition Assistance

Essential Functions of a Client Care Coordinator:

• Responsible for filling orders with qualified personnel in a timely manner.
• Functions as a liaison between Interim HealthCare, the client and the community.
• Ensures expectations of the customers are met or exceeded.
• Ensures patients/clients are scheduled per order or request.
• Ensures patient/client is notified immediately of schedule changes. Customer satisfaction surveys and phone call surveys indicate acceptable range for timeliness (include standards).
• Ensures patient/client concerns are followed-up immediately by directing them to the appropriate supervisor as necessary.

Who we are:  

Since 1979, Interim HealthCare has been a trusted provider of quality care in the region. Our stability, integrity, and commitment to excellence make us the ideal career partner for healthcare professionals. We offer flexible assignments that accommodate your lifestyle and priorities. Join our compassionate culture, where employees thrive and amazing patient outcomes are our priority, benefiting both patients and their families.

Requirements

Minimum Education & Experience Requirements:

• High school graduate or equivalent
• One year of healthcare or related business experience preferred
• Excellent phone, problem solving and computer skills. Proficiency in Excel, organization and details, and people oriented with good communication skills required.
• Must possess a valid driver’s license

Interim HealthCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees 

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