Regional Performance Manager
JLLAbout the role
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves - The Regional Performance Manager is responsible for the JLL account Performance Management strategy and leads the global team in exceeding performance goals, specifically in reference to KPIs and opportunities to build on team productivity. This role touches many aspects of account service delivery, and the client relationship and is critical to the success of the JLL account team.
Job Responsibilities
Deep understanding of contract key performance indicators and reporting requirements and client expectations.
Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the JLL account management level.
History of working with Corrigo regularly, thorough understanding of Corrigo system reporting and processes.
Promote and enable the import and export of best practices to and from JLL, and link the account to emerging practices.
Act as Program Manager for performance initiatives for the JLL account.
Identify process, performance and improvement opportunities.
Regular reporting and updates to clients and leadership team, ensuring full understanding of progress, direction and expected results at all times. Oversee MBR and QBR development.
Any and all other duties and tasks assigned.
Sound like you? To apply you need: Knowledge, Skills & Abilities, Education/training
Bachelor’s degree or equivalent work experience required
Six Sigma Green Belt certification a plus
Related experience advantageous
Years of relevant experience
3-5 years relevant work experience
Skills and knowledge
Excellent communication and presentation skills (verbal and written)
Strong analytical skills with a track record of identifying potential issues proactively and formulating solutions and contingency plans.
Process Management experience or demonstrated skills –Results driven – the ability to analyze, act, and implement to ensure we achieve desired results\
Strong leadership, organizational and execution skills
Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills, and powerfully communicates the value of our successes.
Team-building. Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical.
Estimated compensation for this position:
85,800.00 – 105,100.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Mountain View, CAJob Tags:
Google JobsIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Pa
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