Administrative Technician

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$17.498

Job Posting:

JR2025-00017272 Administrative Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

06-25-2025

Job Description:

NEW WAGE EFFECTIVE JULY 1 $18.548

Join Our Team and Make a Difference in Public Health!

The Nebraska Department of Health and Human Services (DHHS), Division of Public Health, is seeking a highly organized, detail-oriented, and customer-focused individual to join our team as a full-time Administrative Technician. This is a unique opportunity to support Medication Aides that ensure the safety and well-being of Nebraskans. If you are passionate about public service and enjoy working in a collaborative and fast-paced environment, we encourage you to apply.
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What We Offer:
• 156% state-matched retirement contribution
• 13 paid holidays per year
• Generous vacation and sick leave benefits
• Tuition reimbursement for continued education
• Public Service Loan Forgiveness (PSLF) eligibility
• 79% employer-paid health insurance
• Dental and vision insurance
• Employer-paid $20,000 life insurance
• Career growth and professional development opportunities

 

Key Duties and Responsibilities:

• Review transcripts, exam scores, and other documents for initial licensure.
• Process licensure issuance, renewal, reapplication, inactivation, and audits per administrative procedures.
• Enter and update data in the My License Office (MLO) system, including address/name changes and licensee status updates.
• Provide information to applicants, licensees, and the public regarding licensure requirements and regulations.
• Answer phone calls, respond to inquiries, maintain physical and electronic files, and operate office equipment (copiers, fax, etc.).

 

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred Qualifications (within the last 2–3 years):

• Experience reviewing applications/documents in compliance with statutes/regulations
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Access (or similar programs)
• Customer service experience related to application/documentation inquiries
• Ability to organize and maintain electronic and manual records
• Experience working with confidential documents and HIPAA compliance

Knowledge, Skills & Abilities:

• Strong customer service and communication skills
• High degree of attention to detail and accuracy
• Ability to interpret and explain state statutes and regulations
• Effective time management and problem-solving capabilities
• Commitment to confidentiality and professional integrity
• Ability to work independently and seek guidance as needed

Apply Today!

Take the next step in your career and help support Nebraska’s health licensing initiatives. Visit statejobs.nebraska.gov to apply and learn more about our mission and values.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disabi