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Job Details

Summary:

Under general direction of the PMO Manager, works with all department heads and stakeholders to develop, refine, and manage systems solutions that support the business unit’s operations. Manage multiple healthcare software implementation projects from sales initiation to post-production support. Responsible for supporting the needs of the business unit through the development of management methods, standards, project integration as well as coordination of external resources. Contributes to integration work by operating in a partnership role with process team project managers for builds, status reporting, tool management and coordination with technical teams to support processes. This job position is compliance critical, and responsibilities include ensuring continual and proper compliance with all division, corporate, and government regulatory requirements. It is the associate’s responsibility to observe all safety rules. Any condition thought to be hazardous or unsafe should be reported to your supervisor immediately.

Primary Duties and Responsibilities:

Project Management:

• Responsible for managing large-scale projects with high level of complexity

• Coordinates Technical and Clinical resources

• Establishes project plans, estimates, milestones, and schedules. Identifies project team resource needs internally and externally

• Lead project meetings remotely both internally and externally

• Identifies issues and potential risks within the project; proactively manages them to resolution

• Ensures projected go-live and revenue dates are met on time

• Provides tactical and strategic direction input for new processes based on production environments

• Interacts with project sponsors, stakeholders, vendors, and various project members to ensure that needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled

• Conducts routine communication sessions with the business on overall project status and detailed summaries of topics/issues to supply the business with all necessary information

• Prepares status reports for project team and sponsors; includes identifying significant wins, losses, risks, issues, and opportunities

• Works closely with business owners to ensure technologies developed support or solve the business need; works closely with technologists to ensure that business priorities, goals and objectives are clear

• Performs related duties as assigned

Required Skills and Qualifications:

• Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education

• Normally requires a minimum of six (6) years directly related and progressively responsible experience

• Proficient in the following applications: Salesforce, Wrike, Dev Ops

• Thorough understanding of typical project methodologies

• Experience with project-oriented environments in or similar to ABC and System 21 Agile in thought process; highly organized and process oriented

• Experienced in help desk environments for production support

• Knowledge of tools used in project and program management Independent contributor role with mentoring and leadership expectations

• Excellent project management skills and ability to manage team in the accomplishment of common goals; ability to break down obstacles in the path of project plan

• Business Intelligence and Business Process Management

• Ability to multi-task in a cross-functional environment

• Good analytical and problem solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions

• Good interpersonal skills; effective team player

• Strong decision making skills Strong customer service skills

• Strong presentation skills

• Ability to communicate effectively both orally and in writing

• Ability to prioritize work load and consistently meet deadlines