Medical Assistant or LPN

Job Description:

Job Title: Medical Assistant/Licensed Practical Nurse

Location: Columbia, MO

Department: Primary Care

Employment Type: Full-time

Sign-On Bonus: $2,500

Job Summary:

The Medical Assistant/Licensed Practical Nurse plays a vital role in assisting clients with outpatient psychiatry services. They provide information, clinic and lab services, and check-in assistance while promoting a positive relationship between clients and clinic staff. Additionally, the Medical Assistant helps with Phlebotomy, insurance assistance, and supports the Registered Nurse in monitoring and improving the health outcomes of individuals served.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Essential Job Functions:

• Assisting physicians and nursing staff with patient care

• Preparing patients for examination and treatment

• Taking patient histories and vital signs

• Preparing exam and treatment rooms with necessary instruments

• Administering injections and performing lab testing and phlebotomy

• Preparing and maintaining supplies and equipment for treatments

• Responsible for appointment scheduling, prior authorizations, and chart management

• Providing information to patients to help them benefit from clinic services

• Visiting residential locations as assigned by Leadership

• Reviewing physician's orders, MARs, diets, and diet/choking precaution forms during visits

• Identifying additional medical training needs and communicating with the team

• Supporting staff in communications with doctors, pharmacies, and other medical specialists

• Coordinating with Residential RN for hospital visits, discharge planning, and other medical needs

• Conducting health and medical reviews as instructed by leadership

• Checking and maintaining Durable Medical Equipment quarterly

• Accompanying individuals to medical appointments and ensuring their rights are protected

• Communicating health concerns to the agency team and taking appropriate action

• Maintaining a schedule of clients' doctor appointments and sending reminders to staff

• Providing direct support and care hours to medically involved individuals as needed

• Performing general lab and phlebotomy duties, communicating lab results to providers and nursing staff

• Assisting with client rooming, verification of data and medical history, and preliminary physical requirements

• Completing documentation in a timely manner according to company policies and procedures

• Performing light housekeeping of check-in, lab, and medication rooms

• Inventorying and restocking supplies, maintaining lab refrigerator temperature logs

• Managing clinic injection calendar and notifying providers and clients of refill needs

• Unlocking clinic doors, checking nursing mailbox, and conducting weekly sample medication count

• Participating in required meetings and performing other duties as assigned by nursing staff and leadership.

Knowledge, Skills, and Abilities:

• Operates calmly in a crisis and maintains positive relationships with various stakeholders

• Has good verbal and written communication skills

• Maintains a positive attitude and adapts to a rapidly changing environment

• Upholds the organization's mission, values, and principles

• Works with people of different socio-economic backgrounds with dignity

• Ensures client information confidentiality and follows safeguarding protocols

• Can read and interpret various documents and reports within electronic health records

• Writes reports and correspondence effectively using multiple platforms

• Communicates effectively in-person, over the phone, and through video conferencing

• Possesses basic mathematical and problem-sol