Senior Director, NAMER Revenue Operations Business Partner

Job Description

We’re looking for a Senior Director, NAMER Revenue Operations Business Partner to serve as a strategic business leader to our North America Revenue organization. 

As Senior Director, NAMER Revenue Operations Business Partner, you’ll improve our global revenue team's scalability, agility, and productivity, driving cadences and operations in alignment with our GTM Leadership teams. You will do this through a combination of analytical insight, strong business acumen, and the ability to partner and influence both sales leaders as well as leaders in the cross-functional roles that support sales such as Marketing, Finance, and HR. If you’re excited to accelerate the growth of one of the world's fastest-growing B2B SaaS companies, we have a spot for you on our team.

This position reports to the VP, Revenue Operations Business Partners and is based out of the US. We’re looking for someone to join us immediately. 

What you’ll do:

• Lead an agile global Revenue Business Partner team as they: 

  • Serve as a trusted advisor to Sales and Success leaders to support and guide standard NAMER cadences and initiatives designed to drive productivity and growth

  • Objectively analyze the performance gaps of each business, providing opportunity assessments and driving action plans via operating cadences, including forecasting, pipeline, and QBRs 

  • Design short-, medium--, and long-term improvements to each business's design, motion, and performance, including plays, SPIFFs, and programs

  • Drive a deep understanding of our industry, our operating plan, revenue drivers, and target markets of all customer motions

  • Identify and implement proactively operational improvements, enhancements, and system customizations to meet business needs

• Become a trusted advisor to the Revenue Leadership team, partnering directly with the NAMER GM and serving as the primary point of contact within the Revenue Operations organization

• Build a strong internal network of experts and resources to help drive effective change

• Work closely with key stakeholders, such as Analytics/Insights, Enablement, Strategy Process/Technology, Data, Marketing, Product, and Revenue teams, to solve complex challenges and accelerate growth

• Provide proactive feedback between the field and team to communicate issues, trends, and friction points and drive action to improve productivity

• Elevate priorities that impact Revenue teams, keeping Ops teams focused and executing on our highest priority initiatives

What we’re looking for:

• BS degree is preferred; MBA or similar advanced degree a plus

• 12+ years in a Revenue Operations or CS/Sales Operations role and demonstrated success in building and/or leading an Operations team at scale and experience working at a large-scale technology company is required; enterprise software is preferred

• Dedicated people manager with demonstrated leadership in delivering results with large-scale, cross-functional teams and strong executive presence with the ability to influence without authority 

• Proven track record of success in providing strategic guidance and operational oversight in Sales, Success or Revenue Operations within a complex technology sales environment

• Proven ability to develop tactical initiatives that improve sales productivity and performance. Background of introducing innovative performance metrics and improvement programs

• Ability to utilize combined industry benchmarking information with a robust analytical capability to identify market trends and test alternative strategy approaches that yield superior performance

• Ability to collaborate and build effective relationships with Procorians at various levels and across different organizational roles. Preferably has experience in matrix-style organizations and strong communication skills with the ability to present to large groups and leverage storytelling to align multiple parts of the business

• Proven track record of establishing and managing operations with an emphasis on maintaining operating rhythms, dashboards, and other tools necessary to measure, evaluate, and improve business processes and performance

• Exceptional problem-solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high-quality executive presentations and experience in reengineering, organizational design, and process improvement; lean startup or design thinking a plus and flexibility to pivot quickly to new demands and with a high sense of urgency

Additional Information

Base Pay Range $203,200 - $279,400. Eligible for Bonus Incentive Compensatio