About the role
<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><h2><strong>About the Opportunity</strong></h2> <p>At Klaviyo, the Sales team prides themselves on being marketing and product experts. While most companies hire pre-sales Solutions Engineers to just give demos, fill out questionnaires, and only explain setups, that makes us yawn.</p> <p>We're looking for a Solutions Engineer who brings deep technical mastery, strategic thinking, and the ability to own the most complex, high-stakes Mid-Enterprise deals. This is a high-impact individual contributor role for someone who gets energized by ambiguity, rolls up their sleeves to master our product at a molecular level, and uses AI and automation to punch above their weight.</p> <p>As an SE, you'll be a trusted advisor to both customers and our sales organization - leading technical strategy in 6-7 figure deals, owning solution design, and setting the standard for SE excellence through your work</p> <h2><strong>What We Do as Solutions Engineers</strong></h2> <p>We're technical sellers who drive revenue by winning complex deals. Our job is to lead the technical win - building champions, proving value, and ensuring prospects choose Klaviyo over the competition. We work directly with customers to architect solutions that integrate seamlessly into their tech stacks, taking a consultant-first approach that builds confidence and secures technical buy-in.</p> <p>Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include: AI-powered demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templatized mobile apps for showcasing our SDK capabilities.</p> <p>If you're a creator excited by winning high-stakes deals, prototyping technical solutions, and driving stra