Research Specialist - Bilingual (Remote)

Title: Bilingual Research Specialist (Remote)

Department: Production

Reporting to: Exception Manager

Compensation: $66K - 75K

Location: Remote - USA

 

Who We Are:

World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org.  

 

About The Opportunity: 

WES is looking for a remote Bilingual Research Specialist to join our Exception Specialist Team. This role will support and assist the team by conducting in-depth research on educational systems, credentialing practices, and relevant criteria for various countries to inform evaluation processes.  The ideal candidate will have a strong research and analytical skills, excellent communication abilities, a natural curiosity to explore and discover new information and a keen attention to detail. Language skills in Spanish, Arabic is a prerequisite. Advanced proficiency in English is also required.

This is a remote position with work hours from Monday to Friday, 9AM- 5PM Eastern Standard Time. All training will be provided.

 

What You'll Do:

• Conduct in-depth research on educational systems, credentialing practices, and relevant criteria for various countries to inform evaluation processes.
• Quickly assess potential risks by determining when further investigation is warranted and when to employ alternative methods.
• Assist in reviewing cases that require specialized knowledge and country-specific expertise, ensuring accurate and timely evaluations.
• Provide the Exception Specialist Team with informed guidance and recommendations based on research findings, helping to address unique and complex cases.
• Clearly and effectively communicate findings through both written and verbal communication.
• Prepare clear and comprehensive documentation of research findings and case assessments to support decision-making processes.
• Other duties as assigned

 

Your Experience:

• Bachelor's Degree or equivalent related work
• Mandatory language skills in Spanish, French is preferred including, Arabic, and/or Farsi. Advanced proficiency in English is required.
• Genuine interest in international education and credential evaluation.
• Proven experience in research, data analysis, or credential evaluation, particularly in an international context.
• Strong analytical and problem- solving skills with the ability to synthesize complex information and provide actionable insights.
• Excellent written and verbal communication skills, with the ability to present complex information in a clear, structured, and professional manner.
• Ability to work independently on multiple tasks and allocate time efficiently in fast­ paced, high-volume environment.
• Strong organizational skills, including the ability to prioritize and manage multiple projects, meet deadlines, and contribute to a team-oriented environment
• Ability to collaborate effectively in a remote setting, demonstrating strong communication and engagement with team members.
• Reliable internet connection.

 

What We Offer:

Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options.

 

• Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generou