Night Lead, Hope Lodge - Sunday - Wednesday

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. 

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.

The schedule for this role is 10:30pm - 8:00am, Sunday - Wednesday at $26.73 per hour. This role is fully benefits eligible

ESSENTIAL FUNCTIONS:  

• Monitor and address guest needs during overnight hours (25%) 

• Conduct security patrols and enforce safety protocols (20%) 

• Respond to emergencies and coordinate with staff or emergency responders (20%) 

• Complete nightly reports, reconcile check-in data, and manage room inventory (15%) 

• Inspect guest rooms and public areas for cleanliness and readiness (10%) 

• Launder linens and reset common areas for the next day (10%) 

 

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: ​High School Diploma or Equivalent​  

• Additional education or training in hospitality management, security, or related field preferred. 

• Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures. 

 
KNOWLEDGE, SKILLS, AND ABILITY: 

• Knowledge of security and emergency response procedures 

• Ability to work independently during overnight hours 

• Strong communication and problem-solving skills 

• Ability to manage multiple tasks and maintain accurate records 

• Proficiency in reservation systems and Microsoft Office Suite 
   

TRAVEL REQUIREMENTS:  

• Minimal Travel Required 

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PHYSICAL REQUIREMENTS:  

• The position may require extended periods of standing, particularly during patrols and inspections of the lodge. 

• The role may involve frequent walking and movement throughout the lodge, including patrolling guest rooms, common areas, and external premises. 

• Occasional lifting and carrying of items such as supplies, equipment, or luggage may be necessary, particularly during administrative tasks or emergency situations. 

• The ability to perform tasks that require manual dexterity, such as operating security equipment or conducting inspections, may be required. 

• The role may require physical endurance to handle the demands of overnight shifts, including responding to emergencies or unexpected events that may occur during the night. 

• The position may involve sensory demands such as visual and auditory perception, particularly when monitoring for security risks or responding to guest inquiries or emergencies.