Jobs and Careers
CR
Retail Key Holder
Crossroads TradingNew York City, United Statesfull_timeVerifiedPosted 11 Feb 2026
💰 $44,000/yr
About the role
Responsive recruiter
Benefits:
The Resale Revolution Starts With You! Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
What You’ll Do:
When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.
Health + Wellbeing We will:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
The Resale Revolution Starts With You! Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
What You’ll Do:
When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.
- We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey.
- You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.
- A Team Player. You are as enthusiastic about the success of others as you are about your own success.
- Authentic. You are your unique self!
- Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
- Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
- People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
- A Trainer. You enjoy explaining how things work and have patience when teaching others .
- Engage. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
- Prioritize + Delegate. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
- Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!
- Have integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
- Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
- Be Reliable. You will show up to work on time and ready to go!
- Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.
Health + Wellbeing We will:
- Support your wellbeing. We care about our employees holistically and offer sick paid time off.
- Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!
- Encourage you to live your best life by taking vacation time!
- Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas.
- Encourage work/life balance. We offer flexible scheduling so that you can meet work & life needs!
- Contribute to your 401(k). Free money? We’ll match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k).
- Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!
- Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity.
- Offer Earned Wage A
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