Sr Account Manager, Global Sales

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

As a Corporate Account Manager, you will serve as a strategic partner to our corporate customers, strengthening relationships, driving revenue, and delivering insights that shape business outcomes.
This role is ideal for someone who:

• Thrives in a fast‑paced commercial environment
• Enjoys cross-functional problem-solving
• Uses data and strategic thinking to influence decisions
• Is passionate about building and sustaining key customer partnerships

You’ll serve as the voice of the partner internally—advocating for their needs and collaborating across Sales, Revenue Management, Loyalty, Marketing, and Network Planning to deliver tailored solutions.

This role is based at our DFW Headquarters with five days per week in-office presence, plus travel for customer engagements.

What you'll do

• Own and manage a portfolio of strategic corporate or agency accounts, delivering revenue growth and high-value partnerships
• Lead business reviews, strategic planning sessions, and performance discussions with customer executives and travel stakeholders
• Analyze account performance using internal data tools and identify actionable opportunities for share growth, revenue optimization, and program adoption
• Serve as a trusted advisor to clients, understanding their goals and aligning them with AA’s commercial strategy
• Partner with internal teams across Revenue Management, Loyalty, Network Planning, Marketing, Analytics, and Finance to deliver customer-focused solutions
• Prepare presentations, proposals, and insights that influence customer decisions and internal leadership alignment
• Communicate updates on AA products, services, retailing initiatives, and distribution changes
• Represent AA professionally at customer meetings, industry events, and cross-functional forums

All you'll need for success

Minimum Qualifications

• Bachelor’s degree or equivalent experience
• 3+ years of experience in Sales, Revenue Management, Revenue Analysis, or other airline commercial functions

Preferred Qualifications

• Corporate travel, airline sales, or B2B account management experience
• Experience with contract management, negotiation, or commercial planning
• Familiarity with corporate travel ecosystem (TMCs, OBTs, agencies)

Skills, Licenses & Certifications

• Strong account strategy development and execution capabilities
• Ability to analyze data and translate insights into actionable recommendations
• Polished communication and presentation skills, including executive-level communication
• Ability to operate in a competitive, dynamic environment with strong attention to detail
• Understanding of modern retailing and distribution (NDC, GDS, OBTs, merchandising strategies)

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team memb