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Patient Service Representative I
Advocate Aurora HealthNorth Wilkesboro, NC - 1900 W Park Dr, United States, United Statesfull_timeVerifiedPosted 12 Jun 2026
💰 $62,000/yr($40,000/yr – $62,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Mon-Fri 8a-7:30p Sat & Sun 8a-5:30pm
Pay Range
$20.80 - $31.20Position Summary
The Patient Access Representative is responsible for providing exceptional front-line customer service while ensuring accurate patient registration, insurance verification, and financial clearance. This role supports efficient patient flow and compliance with organizational policies and payer requirements.
Education & Experience
- High school diploma or GED required
- Preferred experience in one or more of the following:
- Patient access (scheduling, registration, financial clearance)
- Insurance verification and billing
- Certified Medical Assistant (CMA) experience
Reporting Structure
- Reports to: Supervisor or Manager
Licensure/Certification
- None required
Key Responsibilities
- Greet and assist patients upon arrival, ensuring a courteous and efficient check-in process
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