Patient Navigator

What We Strive For

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We’re Worth the Application

• We Strive for excellence and were recognized as one of America’s Best Startup Employers for 2023 by Forbes, Circle of Excellence, American Society of Transplantation, 2023, Best Places to Work – Denver, Comparably.com, 2022, Best Places to Work – Denver, Built in Colorado, 2022
• We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
  • Strive Forward - LGBTQ
  • Underrepresented Minorities
  • Women and Allies
• We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
  • Flexible time off
  • Companywide wellbeing days
  • Volunteer time off
  • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
  • Professional development
  • A dedicated certified financial planner
  • Headspace, Carrot Fertility and Gympass for all Strivers
• We like to have fun by celebrating our successes as a team through team building, company gatherings, trivia, wellbeing raffles, pajama days, a companywide book club and more.
• We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.

Strive Care Partners 

Strive Care Partners (SCP) is a dedicated business unit within Strive Health that partners with nephrologists to share and succeed in global risk contracts with payors. SCP will benefit patients with CKD and ESKD through a comprehensive, patient-centered approach that enhances lives and local communities. SCP develops local market partnerships with nephrologists and provides them with the tools necessary to be successful in managing risk on their patients. Specifically, SCP delivers primary care services, specialized clinical programs, data integration and analytics, care teams, and administrative support services – all embedded within the nephrologist’s practice. SCP contracts with local market payors on the nephrologists’ behalf to take global risk on their CKD and ESKD patients and provides nephrologists with meaningful short-term and long-term financial incentives, including participation in shared savings and equity-based programs. 

Patient Navigator (Strive Care 365)

The Patient Navigator is responsible for educating and enrolling patients into our complete care program specifically designed for people with kidney conditions.  While most of your patient interactions will come by phone, there will be opportunities to meet patients face to face at their office visits, in their home, or at health fairs. Success is measured by enrolling patients into our care program which will occur through building strong relationships, being an educational resource, and helping navigate questions.

Essential Functions

• Proactively outreach to patients via phone to educate them on the care services available to them and enroll
• Build trusting, long-term relationships with patients and appropriately educate on the requirements to enroll with Strive Care365
• Meet or exceed daily outreach expectations towards outbound calls, connections, and enrollments
• Present yourself as an educational and empathetic resource to potential patients about our care model that is intentionally built for them
• Assist patients with navigating confusion about our model, Medicare benefits, and how it differentiates to their current care
• Know the ins and outs of Medicare and apply this knowledge to help patients navigate insurance questions and issues
• Visit with patients in-person, when possible, at home or during medical visits
• Refer patients to approved licensed insurance broker partner when patient interest is expressed
• Meet with partner nephrologists a