Content Enablement Lead

A rapidly growing, entrepreneurial technology company, Alarm.com is seeking a Content Enablement Lead to join the Alarm.com Partner Education Team. The Partner Education Team is responsible for providing training, internally and externally on all Alarm.com products & services. The ideal candidate is well-versed in technology, well-spoken and enthusiastic, enjoys building business relationships, and excels in an ever-changing environment.

Job Responsibilities:

· As a Content Enablement Lead, you will report to the Director of Education Services and oversee the team's content strategy across ILT and Digital Programs.

· Manage a team of 4 instructional designers and eLearning developers.

· Implement a content strategy that aligns with the organization’s objectives, effectively reaching various target audiences.

· You will collaborate with cross-functional teams to support the effective execution of training, communications, and stakeholder engagement.

· Your exceptional design skills and attention to detail will enhance our brand reputation and enable the client’s success with Alarm.com solutions when implementing content.

· Develop training content, including webinars, ILT coursework, self-paced learning modules, and other modalities to execute a comprehensive learning strategy that aligns with the company’s goals.

· Collaborate with cross-functional teams to gather needed information and develop content supporting program initiatives.

· Track content performance metrics like LMS activity and engagement rates and make data-driven recommendations.

· Ensure the publishing of engaging, end-user-friendly content, including training materials and other content, including, but not limited to, videos and eLearning courses.

· Be a subject matter expert in the Alarm.com platform and technology.

· Work with the leadership team to articulate and develop objectives, goals, and strategies for Partner Education training programs.

· Design and build effective content to meet business goals and shape the learner experience.

· Up to 10% travel to engage with partners and provide training.

· Other duties as assigned

Qualifications:

· Bachelor’s Degree

· 7+ years of experience in content creation, instructional design, or training development, with at least 2 years in a leadership role.

· Proven track record of developing engaging and effective training content.

· Strong understanding of adult learning principles, instructional design methodologies, and eLearning best practices.

· Excellent presentation, writing, editing, and communication skills.

· Proficiency in content creation tools and software, such as Articulate, Captivate, Camtasia, or similar.

· Creative thinker with strong project management and organizational skills.

· Ability to work in a fast-paced environment and manage multiple projects simultaneously.

· Experience working with external clients is a plus

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information,