Sr. Director, Product Safety and Technical Compliance

<h4><strong>ABOUT THE ROLE</strong></h4> <p>The Senior Director, Technical Product Safety &amp; Regulatory Compliance leads Peloton’s global Technical Product Safety organization, ensuring our products meet the highest standards of safety, quality, and regulatory compliance—while delivering exceptional member experiences.</p> <p>This role is accountable for defining and executing a comprehensive global product safety and regulatory compliance strategy aligned with Peloton’s long-term growth objectives. The Senior Director will shape organizational design, manage budgets, and drive continuous improvement, building scalable processes and systems that enable innovation across Peloton’s connected fitness portfolio.</p> <p>Partnering closely with leaders across Quality, Engineering, Supply Chain Operations, Product Management, Member Support, Customer Experience, and other cross-functional teams, this role serves as a trusted advisor and technical authority on all product safety matters. This position reports directly to the VP, Global Quality and Product Safety &amp; Regulatory Compliance.</p> <h4><strong>YOUR IMPACT AT PELOTON</strong></h4> <ul> <li>Serve as the senior technical authority and escalation leader for product safety investigations, incidents, and member-impacting events in close partnership with cross-functional teams</li> <li>Lead the Product Investigation Council, ensuring timely, rigorous, and data-driven decision-making</li> <li>Proactively identify, assess, prioritize, and mitigate product safety risks across the product portfolio</li> <li>Define and implement the vision, strategy, and operating model for a comprehensive Global Technical Product Safety and Regulatory Compliance program</li> <li>Partner with Quality, Operations, Engineering, Product Management, and Customer Experience leaders to ensure end-to-end product safety and compliance across the full product lifecycle</li> <li>Establish governance frameworks to monitor product safety risks, define corrective actions, and lead technical investigations</li> <li>Ensure all critical product safety processes are clearly defined, documented, and operating in a sustained state of control</li> <li>Build and sustain a closed-loop problem-solving system emphasizing root cause analysis and corrective/preventive actions (CAPA)</li> <li>Drive continuous improvement by identifying systemic product, process, and organizational improvement opportunities</li> <li>Define and execute product safety and regulatory compliance priorities aligned with business objectives</li> <li>Coordinate and deploy resources to support escalations, investigations, and remediation efforts</li> <li>Review, approve, and guide changes to products, processes, and documentation that ma