Senior Manager, Business Consultant - Medicare
CVS HealthAbout the role
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We support a hybrid work environment if selected and you live near a suitable work location you may be expected to comply with the hybrid work policy. Under the policy, all hires for in scope populations should be placed into a hybrid or office-based location, working onsite three days a week.
Position Summary
At Aetna, we are committed to helping our members achieve their best health in an affordable, convenient and comprehensive manner. Group Retiree Solutions (GRS) is a core component of the Aetna Medicare Organization. Our vision is to develop an industry-leading group retiree health care business by delivering unrivaled value to our plan sponsors and members alike. We aspire to provide personalized, member-centric care that treats retirees like human beings during a sensitive chapter in their lives. We work as a strategic partner that is uniquely committed to helping our clients reach their benefit goals. Imagination, innovation, accountability and teamwork, with an emphasis on structure and process, drive us to deliver unparalleled results.
We are seeking a Senior Manager, Business Consultant to join our newly formed Performance Optimization team. The Senior Manager is responsible for leading and supporting multiple, large-scale projects including coordination, planning, development, implementation and financial impact analysis. Other essential components of this role include accountability for establishing and managing cross-functional implementation workgroups, anticipating business and resource needs, setting priorities, establishing accountabilities, identifying and assessing risks and issues, adhering to timelines as well as executing and ensuring documentation is clear and concise. The ideal candidate will be able to work independently to identify requirements, research and resolve barriers to progress and influence team members to work with urgency.
In this role, you'll make an impact by:
Acting as a subject matter expert for GRS, utilizing functional and working knowledge of business priorities to deliver on expected results
Serving in an agile and highly collaborative manner in order to drive change that results in improved organizational performance results and effectiveness
Recommending appropriate actions, strategies and / or alternative courses of action to meet business needs
Generating ideas while working cross-functionally to bring innovative solutions and initiatives to the forefront
Overseeing cross-functional project / tactical plan creation, execution and creating alignment / synergy
Developing actionable insights derived from project management tools, data analysis and stakeholder feedback to drive improvement opportunities
Leading initiatives to establish and maintain a comprehensive understanding of internal and external influences and competitive pressures to develop and enhance opportunities
Identifying and elevating gaps / risks in processes, solutions, initiatives, etc. to challenge and guide others to develop and implement enhancements
Mobilizing cross-functional support required to achieve business objectives, including areas of tactical and strategic support
Consolidating information from various sources, synthesizing project data and insights to provide comprehensive reports, presentations and updates to stakeholders
Ensuring the end-state of assigned projects and initiatives meet desired business objectives and that all stakeholder deliverables and due dates are met
Working across the business to inform, solicit input and implement solutions
Understanding and socializing the impact of decisions on the execution of strategic priorities
Translating strategies, data, analytics and other forms of business intelligence into meaningful and clear messages and actions
Acting as a direct extension of the GRS Account Management team by engaging with and presenting to plan sponsors as needed
Key responsibilities:
Assist with improvi
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