Product Director - Retail

Overview

The Product Director will drive and own product management functions and the commercialization of products to our partners, working with our internal groups in marketing, sales, and operations.

 

This individual will have responsibility and leadership for commercial presentation material for existing retail solutions. This role will work with the product team to deliver innovation and revenue growth for new elements of Cotiviti’s retail payment accuracy portfolio including direct ownership of one or more retail products. 

 

Reporting to the VP of Audit Operations, this individual will have ownership and accountability for new product features and functions, packaging, and market launch for new and existing Cotiviti retail payment accuracy solution areas. The successful candidate will demonstrate a unique blend of leadership, product and market domain expertise in the retail payment accuracy space.  A customer focus is required supported by executive presentation skills, emotional intelligence, financial acumen, and creativity.

Responsibilities

Product Strategy and Roadmap Development

Alignment with Corporate Strategy:

• • Define and create a product strategy that aligns with the overarching corporate strategy and goals.
  • Integrate corporate objectives into the product development process to ensure cohesive progress.
  • This comprehensive plan ensures the product strategy is aligned with corporate goals, leverages market insights, and fosters cross-functional collaboration, all while focusing on customer satisfaction and competitive positioning.

Product Roadmap:

• • Develop and maintain a comprehensive product roadmap that outlines the vision, direction, priorities, and progress of the product over time.
  • Ensure the roadmap is flexible to adapt to changing market conditions and corporate strategies.

Competitive Analysis:

• • Conduct in-depth analysis of competitors to understand their strengths, weaknesses, and market positioning.
  • Leverage this competitive intelligence to position the company's product as a market leader.

Customer Product Council:

• • Establish and lead a Customer Product Council to engage deeply with clients.
  • Utilize client feedback and other market insights to identify needs, gaps, and emerging opportunities.
  • Make strategic product recommendations, including decisions to build, buy, partner, or acquire.

Executive Interaction

 

Capex Requests:

• • Directly interact with company leadership for ownership of Capital Expenditure (Capex) requests.
  • Present detailed business cases and justifications for Capex to secure necessary funding for product development.

Market Research and Requirements Gathering

 

Market Research:

• • Collaborate with Marketing, Product Strategy, and Go-to-Market (GTM) teams to understand market needs for Analytics and AI solutions.
  • Gather detailed requirements from internal and external customers to address their market problems and challenges.
  • Ensure all requirements are well-documented in epics and features for development teams.

Engineering Collaboration:

• • Work closely with engineering teams to ensure market and customer needs are fully understood.
  • Ensure final outputs meet customer requirements and expectations.

 Product Solutions and Development

Product Research:

• • Conduct research to understand the solution profile and market requirements.
  • Develop detailed market and business requirements for analytics products, maintaining user personas and scenarios.

Solution Guidance:

• • Provide guidance and support for various departments including Engineering, Operations, Technical Writing, IT/Release, Training, Client Services, and Sales.
  • Conceive analytic-driven methods to improve product precision, value, and efficiency.

 Product Lifecycle Management

Planning and Execution:

• • Contribute to product planning and oversee execution throughout the product lifecycle.
  • Gather and prioritize product and customer requirements to define product vision and maintain program backlog.

Coordination and Management:

• • Coordinate activities across the product portfolio to ensure consistency, reduce time-to-market, and drive in