Senior Benefits Consultant (Large Market)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Senior Benefits Consultant (Large Market) to join our growing team in Plano, TX! 

The Senior Benefits Consultant serves as a Co-Service Leader with a tenured VP, Senior Benefits Consultant, both reporting to the Department Lead for a portfolio of six large, complex self-funded (ASO) clients, representing 10k-20k total employees with an average of 7k+ enrolled medical lives, with expected portfolio growth projected to double within 4–5 years. This is a highly client-facing, service-oriented role that demands strategic consulting, operational excellence, and the ability to lead all aspects of H&W benefits programming, plan performance, and engagement. 

Working in close partnership with a tenured VP, Sr Benefits Consultant, the Sr Benefits Consultant will manage day-to-day service delivery, strategic execution, and client communications, ensuring a high-touch, proactive experience. This role is designed for a polished professional with sophisticated consulting experience and offers a defined career path toward VP, Sr Benefits Consultant and ultimately SVP for those who consistently demonstrate leadership, growth impact, and service excellence. 

How You Will Contribute:  

• Act as Co-Service Leader with a VP, Sr Benefits Consultant to oversee all aspects of service delivery across a high-value client portfolio. 

• Lead and own the execution of day-to-day client needs, including proactive planning, responsive consultation, and timely resolution of issues. 

• Serve as the primary operational and consultative liaison for HR/benefits leaders, working to anticipate challenges and identify opportunities to improve service and program performance. 

• Direct the planning, execution, and measurement of H&W benefit strategies in collaboration with clients and the team’s Financial Consultants. 

• Present renewals, mid-year plan reviews, and strategic recommendations to client stakeholders. 

• Evaluate program performance and cost trends to identify opportunities for improvement, efficiency, and expansion of offerings. 

• Partner with the dedicated communications marketing designer to lead the direction, content strategy, and messaging for all employee-facing materials—including Open Enrollment campaigns, benefit guides, FAQs, and digital assets. 

• Ensure communication strategies are tailored to client workforce demographics, sensitive topics, and engagement goals. 

• Oversee final content review to ensure alignment with client strategy, compliance requirements, and tone/style guidelines. 

• Oversee carrier and vendor relationships, ensuring performance accountability, service alignment, and seamless execution. 

• Lead and delegate RFP processes, including the evaluation of carrier capabilities, financial competitiveness, and operational fit. 

• Drive the planning and implementation of OE, from carrier readiness and employee communications to HR training and post-enrollment analysis. 

• Manage the project timeline, delegation, and cross-functional coordination to ensure a seamless OE experience. 

• Collaborate with internal Compliance Team to monitor legislative and regulatory updates. 

• Deliver actionable compliance guidance to clients and ensure proper documentation and governance.