Technical Account Manager - Digital

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager - Digital based in United States.

The Technical Account Manager - Digital is a customer-focused role that combines technical expertise, customer success, and strategic account management.
You will support a portfolio of customers by driving adoption, improving platform health, and ensuring successful outcomes throughout the customer lifecycle.
The role focuses on scalable engagement models powered by automation, data insights, and proactive risk management.
You will partner with sales and internal teams to strengthen customer relationships, improve retention, and identify opportunities for growth.
By analyzing usage signals and customer behaviors, you will transform data into actionable recommendations that improve customer value.
This position offers the opportunity to influence customer success strategies within a fast-paced cybersecurity and SaaS environment.