Vessel/Port Operation - Sr. Manager

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Manager - Ocean Carrier Services position will lead Hyundai Glovis’ PCTC operations across the U.S. and Canada, overseeing vessel planning, cost control, and terminal coordination. This role manages a regional operations team and develops high-level strategies to optimize port performance, reduce costs, and support key OEM customers. The ideal candidate will also play a critical role in expanding capabilities in H/H and Breakbulk cargo handling, supporting Glovis’ growth in diversified cargo services across North America.
Responsibilities
• Provide executive-level oversight of Hyundai Glovis’ end-to-end PCTC operations across the U.S. and Canadian coasts,
ensuring optimal vessel flow, cost efficiency, and customer satisfaction
◦ Lead the design and execution of strategic vessel rotation plans for cargo arriving from Asia, Mexico, Europe, and Africa,
balancing operational constraints with commercial priorities and long-term service commitments
◦ Direct a regionally distributed team of operations professionals, fostering a performance-driven culture that emphasizes
precision, responsiveness, and continuous improvement
◦ Oversee the allocation of port resources and labor deployment by working with stevedores, terminals, and service providers to
align daily execution with strategic KPIs
◦ Act as the key architect for cost control strategies, proactively identifying systemic inefficiencies and deploying data-driven
solutions to reduce avoidable expenses across port operations.
◦ Collaborate cross-functionally with the commercial team, Cost management team in Korea, and inland logistics teams in GUS
to ensure full visibility and accountability for all cost centers within vessel operations
◦ Establish and monitor key operational performance indicators (KPIs) such as berth productivity, port dwell times, and cost per
unit, and develop executive-level reporting tools for internal stakeholders
◦ Serve as the central escalation point for complex operational issues, providing senior-level guidance and decision-making to
maintain service reliability and protect customer relationships
• Cultivate and manage senior-level relationships with stevedores, port authorities, terminal operators, and logistics vendors to
enhance operational collaboration and ensure long-term capacity and service alignment
◦ Monitor and analyze competitive intelligence, including logistics practices of other OEMs and carriers, to proactively adapt
Glovis’ operations to shifting market conditions
◦ Lead or sponsor strategic port development initiatives, including the identification and activation of new gateway ports capable
of supporting automotive, breakbulk, and high & heavy cargo flows
◦ Engage directly with port authorities and economic development agencies to advocate for infrastructure improvements, secure
vendor access, and align public resources with Glovis’ operational needs
◦ Support business continuity planning by building alternate routing models and scalable logistics solutions that improve network
resilience
◦ Serve as a strategic operations liaison to key customers such as Hyundai, Kia, GM, and Ford, aligning internal capabilities with
evolving client expectations and service-level requirements
◦ Mentor and develop regional operations team members to build the next generation of PCTC and maritime logistics leaders
through knowledge transfer and targeted professional growth
◦ Contribute to defining and implementing best practices, SOPs, and training programs to enhance execution quality and
decision-making
◦ Collaborate with IT to improve operational tools and systems for greater efficiency and scalability
◦ Foster a culture of continuous improvement, accountability, and innovation within the operations team
◦ Other duties as assigned
Compensation
$118,000-$134,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Ins