Working at Freudenberg: We will wow your world!

Responsibilities:

You are responsible for managing the customer portfolio from the receipt of the order through to shipment:

• Manage orders received by KLB for delivery within the European Union, specifically for the Klüber and Chem-Trend warehouses, and ensure end-to-end responsibility until final delivery

• Oversee certain export shipments

• Respond to customer inquiries, process their orders, and coordinate shipments

• Act as the key interface between the customer and internal departments, including Planning, Purchasing, Warehouse, Quality, Production, Accounting, and Controlling

• Coordinate and monitor the progress of all cases, including ongoing shipments, general inquiries, and after-sales logistics follow-up

• Handle customs declarations using the Conex system (MRN document)

• Ensure compliance with relevant transport regulations (ADR, IMDG, IATA)

• Collaborate with the Forwarding Department in Munich on export documentation and invoicing

• Support and liaise with the external logistics provider (External Warehouse) for the organization and tracking of shipments

Qualifications:

• High school diploma

• 5 to 10 years of experience in a similar position

• B2 level of English proficiency

• Proficiency in Microsoft 365 and SAP

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Klüber Lubrication Benelux S.A./N.V.