Sr. Manager, Project Manager Office

The Manager of the Project Manager Office is responsible for managing a team of project managers and business analysts. In this management role, the Manager of the PMO is responsible for the performance of the team, and will need to recruit, train, coach, and develop team members. The PMO Manager manages relationships with multiple stakeholders and oversees and ensures the quality of delivery of the team’s assigned projects. They also collect, measure, report and communicate project progress with a variety of leaders/groups inside and outside of IT.  This person will also be responsible for leading large and complex projects (often technology related) in a cross-functional environment.  This position is responsible for the overall health of the projects they own, ensuring that requirements are documented and ultimately delivered, that project deliverables are created, reviewed and completed on time, and that the project is managed with strong adherence to on-time and on-budget guidelines. 

 

RESPONSIBILITIES

 

Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Recruit, train, and manage a team of Project Managers to support assigned portfolio needs within the IT department
• Work closely with project managers to proactively identify and mitigate potential issues or risks
• Conduct quality control and review of project status and progress reports
• Collect, measure, report, and communicate projects’ progress with PMO executive, senior leadership, and other stakeholders
• Guide the creation of scope and detailed requirements for projects, including facilitating requirements gathering sessions with key stakeholders, ensuring requirements are documented, and managing the requirements through the life of the project
• Communicate and follow-up regularly with project team members to ensure tasks are completed as planned
• Develop project plans for schedule, resources, and budget through collaboration with team/resource managers and executive stakeholders
• Monitor and track project progress and performance against project plans, reporting status to project stakeholders through structured communication (written status reports, steering committee meeting/documents, etc.) as well as informal approaches (ad-hoc requests and email)
• Communicate effectively with project team members, project stakeholders and the company management team with respect to status, issues, risks, and project goals and objectives
• Actively participate in driving continuous improvement of the organization's project management processes and standards
• Other duties as assigned

Qualifications

• Bachelor’s degree or equivalent experience required. An MBA would add extra consideration for a candidate
• PMI PMP certification would add extra consideration for a candidate.
• 1-3+ years of responsibility managing a team of project managers or other similar leadership experience
• 3-5+ years demonstrated project management experience in an IT-centric environment 
• Knowledge and practical familiarity with IT departmental processes in the areas of Architecture, Development, Support, and Operations required 
• Excellent prioritization and organization skills, especially the ability to manage multiple projects concurrently
• Strong ability to hold self and others accountable to delivering results 
• Excellent written/verbal communication, presentation, and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical audiences
• Experience working in a fast paced, high-effort, dynamic work environment
• Strong Microsoft Office and Project skills