Clinical Systems Manager

Company Description

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $82-90k per year

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our clinicians with their professional and personal development by providing:   

•    401(k) 
•    Healthcare benefits  
•    Vacation and sick days
•    Employee referral program 
•    Employee discounts to various stores, amusement parks, events, etc. 
•    Continuing education (CE) programs and training 
•    Weekly training opportunities  
•    Advancement opportunities within the organization 

Job Description

Reporting directly to the Vice President of Clinical Applications, the Clinical Systems Manager will play a pivotal role in supporting the Clinical Applications Team, which oversees admissions, care, and collection systems. This position includes managing key Clinical Applications, such as KIPU, while offering strategic solutions tailored to the evolving needs of the company. The manager will also handle system integrations, configurations, and spearhead efforts in system optimization and training across all divisions of the organization.

Essential Job Functions:

This position demands a motivated, detail-oriented, and highly organized individual who thrives in a collaborative environment while maintaining a positive and adaptable attitude. The ideal candidate should excel at problem-solving, proactively addressing issues, and taking ownership of projects and processes in a timely manner. Additionally:

• Support the Clinical Applications Team, including admissions, care, and collection systems.
• Manage and optimize clinical systems including EMR, and any integrations with admissions, care coordination, billing, and e-prescribing platforms to support behavioral health operations.
• Design custom reports and dashboards to support data-driven decision-making across clinical, operational, and compliance functions.
• Lead system implementations, upgrades, and integrations, collaborating with internal teams and vendors to ensure alignment with clinical and regulatory needs.
• Provide technical support and training to end users, maintain system documentation, and communicate updates to ensure adoption and compliance.
• Analyze clinical workflows and user requirements, implementing process improvements and scalable solutions that enhance efficiency and care quality.
• Support business growth and expansion, configuring systems for new facilities and programs while maintaining data standards and consistency.
• Update templates, dashboards, and electronic records.
• Manage vendor relationships and track clinical system service requests to resolution.
• Communicate system updates and deliver training to key stakeholders and end users.
• Maintain electronic prescribing access and support system setup for clinical documentation compliance.
• Guide facility recordkeeping and training related to behavioral health data standards.
• Contribute to data-driven projects that inform strategic planning and clinical program development.
• Travel to facility sites as needed to support go-lives, training, support, and system optimization.
• Perform additional assigned duties.

Qualifications

• A bachelor’s degree in healthcare systems or a related field is preferred.
• Candidates should ideally have 3-5 years of experience in clinical systems healthcare technology, particularly with KIPU systems administration and reporting.
• Demonstrated ability to excel under pressure and meet deadlines is essential.
• Strong independent thinking, coupled with the ability to present complex information in a clear and persuasive manner, is required.

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consi