Project Manager

Job Summary
CSBS is seeking a Project Manager to play a critical role in the implementation of software applications and technology solutions across the organization. This role is responsible for managing relationships with business stakeholders, vendors, and internal technical staff to define project scope, gather and refine requirements, and deliver solutions aligned with CSBS’s strategic goals.
The Project Manager will lead multiple concurrent projects, facilitate project meetings, and provide regular updates on status, risks, and deliverables. This position requires a strong blend of project management and business analysis skills and thrives on collaboration, communication, and process improvement. Under limited supervision, the Project Manager will plan, manage, and execute projects through their full lifecycle—leveraging Agile, SDLC, or hybrid methodologies as appropriate.
The ideal candidate brings excellent organizational skills, strong attention to detail, and the ability to navigate complex initiatives with a focus on business value. This role is instrumental in ensuring successful project delivery by aligning stakeholders, managing resources and budgets, and proactively mitigating risks.

Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
• Collaborate daily with functional leaders, business partners, and users to define business needs and functional requirements.
• Develop, maintain, and update standard project management processes, activities, and reporting, as well as work with stakeholders to identify and learn to use the tools appropriate for these activities.
• Provide day-to-day leadership on multiple initiatives, to achieve business goals through the effective use of technology.
• Convene meetings and plan agenda to ensure important issues are aired and resolved.
• Facilitate discussions and consensus among project stakeholders.
• Work with team to negotiate and prioritize resource availability and allocation.
• Meet with application owners, application developers, business analysts, and customers to determine business needs and functionalities desired for new or revised application.
• Develop, manage, and report on the status of project plans, including risks, budgets, schedules, and resources.
• Provide leadership throughout the requirements definition, design, implementation, and UAT phases of projects through SDLC or Agile methodologies.
• Manage the budget, schedule, and progress of projects through Earned Value Management (EVM).
• Manage and mitigate risks proactively and systematically resolve or escalate issues in a timely manner.
• Institutionalize PMBOK and best practices for project management to ensure consistent delivery of quality projects.
• Manage project delivery based on Agile methodology deliverables including Backlog management, Release and Sprint planning, daily Scrums, and Sprint Review and Retrospectives.
Additional Responsibilities
• Review deliverables for accuracy and completeness.
• Develop and make high quality presentations to staff and other stakeholders on project-related topics.
• Capture and report on project value proposition. Assess compliance of development process with accepted methodology and communicate to responsible managers or staff.
• Document exceptions or deviations as needed.
• Create and maintain comprehensive project documentation.
• Support the development of a Project & Process Management Office (PPMO) by adhering to guidelines and governance around IT’s project delivery framework and gate reviews, including Enterprise Architecture and Information Security governance processes.
• Manage vendor resources and set expectations with vendors on project deliverables.
• Partner with the business to understand their needs and strive to exceed expectations.

Minimum Qualifications
To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
Education and Experience
• Bachelor’s degree in Information Technology or related field (or equivalent combination of relevant education and experience).
• Minimum of five (5) years of technology project management experience driving and leading multiple medium- to large-scale cross-functional projects.
• Project Management Professional certification preferred.
• Must have experience managing project budget, forecasts, and variance and resource allocations. Must have project management experience implementing s