Specialist, Product Operations (all genders)

Be our next Hero! - Join the world’s leading local delivery platform.

We are looking for a Specialist, Product Operations (all genders) to join our Logistics Product Operations team on our journey to always deliver amazing experiences.

The team is a bidirectional value-adding interface between global product/technology teams and local teams across the globe. The role offers you the opportunity to collaborate, learn and contribute to shaping our global logistics products into winning solutions for our local ecosystems.

Your mission:

• You will own relevant business KPIs, product performance and product usage globally

• You interact with and support our operations stakeholders globally

• You proactively find areas for improvement backed up by data, are innovative in seeking the best solution and execute in a timely and considered manner

• You support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiency

• You will conduct in-depth analysis to provide management and product teams with insights for key business decisions

Your heroic skills:

• You gained at least 2+ years of professional experience interpreting data in an analytics or data science role

• Strong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)

• You have solid exploratory analysis

• You are highly passionate about data, with creative problem-solving abilities and an eye for detail

• Excellent English communication skills, both written and spoken

• Previous experience in the last mile industry in an Analytics, Operations or in Product role is a plus

Who We Are: As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

What's in it for you: 

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts