Security Professional - Retail Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Professional - Retail Patrol in Tampa, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer with Allied Universal, you will play a key role in helping to create a secure and welcoming environment at a bustling retail or mall location. Your responsibilities will include conducting regular patrols throughout the property, maintaining a visible presence to help to deter security-related incidents, and providing outstanding customer service to visitors, tenants, and staff. You will be expected to respond promptly to incidents, communicate clearly with team members, and use technology such as computers or tablets to document your activities. At Allied Universal, we value agility, reliability, and innovation, and we are committed to putting people first. If you are passionate about teamwork, integrity, and making a positive impact in a dynamic retail setting, this opportunity is for you.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any suspicious activity, hazards, or maintenance concerns encountered during patrols.
• Assist with access control by monitoring entrances and exits, verifying credentials, and/or providing directions to visitors as needed.
• Collaborate with local law enforcement or emergency personnel when required, following established protocols.
• Complete detailed and accurate reports on incidents, observations, and daily activities as required by Allied Universal and site management.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• One or more years of armed security-related, law enforcement, or military experience is required.
• Experience in loss prevention is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A valid Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availabil