General Manager - Franklin County Baseball Complex

GENERAL MANAGER - Franklin County Baseball Complex

FCDC SFM, LLC

LOCATION: Franklin Country, KY

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Franklin County Baseball Complex delivers the ultimate tournament experience for players, families, and coaches for Branson Franklin County, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Franklin County Baseball Complex is managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of Franklin County Baseball Complex, including recruitment, training, and management of a team focused on constant improvement of and delivery of a world-class sports vacation experience. The objectives for this position include:

• Identifying potential event partners and working with ownership to negotiate mutually beneficial contracts with event partners for both facilities
• Optimizing overall profitability, with a focus on specific profitability goal
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental and venue collaboration
• Employee retention and staff development
• Oversight of the development of employee and operating policies
• Implementation of major business initiatives
• Implementation of solutions and systems that support the areas above

PRIMARY DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Analyze operations to evaluate performance of the company and its staff in order to meet objectives, and to determine areas of growth opportunity, potential cost reduction, program improvement, or policy change
• Appoint department heads or managers and assign or delegate responsibilities to them
• Establish departmental responsibilities and coordinate functions among departments and sites
• Focus on accountability of department heads/managers and other employees delegated responsibilities
• Lead and collaborate with the marketing department to portray the experiential elements of both venues by "telling their stories" to drive sales and facility utilization
• Lead the sales department utilizing CRM, data, and sales trends for tournament and event booking
• Participate in marketing road shows and calls with prospective teams and tournament partners to drive sales
• Identify community and national marketing partnership opportunities and collaborate with marketing and ownership to maximize marketing sales
• Oversee the build out of a robust concierge program in conjunction with venue attraction partners
• Confer and collaborate with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coo