Resort Assistant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.

Join Our Team

The Four Seasons Resort Nevis is looking for suitable qualified applicants to fill the position of Resort Assistant Manager. The successful candidate will report to the Front Office Manager.

Here’s the gig:

The Resort Assistant Manager oversees the day to day operation of the Reception of the Resort. They manage a team of reception staff to provide a seamless registration and cashiering service for our guests. As the first and last impression of the Resort, this high profile department carries a special responsibility. The Resort Assistant Manager ensures that staff are highly trained, motivated and supervised. They ensure accurate communication between the managers on duty, following up on guest requests and problems. They control room rate availability on full-house nights to maximize occupancy and revenue and protect guaranteed reservations.

Here's what you should posses:

We are seeking someone preferably with a college degree in Hospitality Management, and have a minimum of five years hotel Rooms Division experience, including at least three years in an Assistant Department Head position. You will have excellent personal presentation and interpersonal skills, good problem solving ability and be proficient in Hotel property management systems, in particular Opera. You will be fluent in reading, writing and spoken English language skills. Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills.

Key Competencies:

Consistently demonstrates the following employee behaviours to:

• “Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently
• “Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver
• “Be You” by being genuinely yourself, honest and reliable and a committed team player

All applicants must hold valid Work Authorization for St. Kitts & Nevis

We look forward to receiving your application!