Director of Advising & Student Engagement

 

General Summary: 

Reporting to the Assistant Vice Provost of Student Equity, Access, and Success (SEAS), the Director of Advising & Student Engagement serves as a member of the Pathways & Student Success Programs leadership team. The Director collaborates with Pathways & Student Success Programs colleagues to design, implement, and assess high-impact, culturally sustaining, and evidence-based advising programs and services that support students in achieving academic, career, and personal goals. The Director of Advising & Student Engagement will be responsible for the overall planning, development, and administration of advising programs and services for Pathways & Student Success Programs.

Additionally, the Director of Advising & Student Engagement is responsible for coordinating and supervising all aspects of the university’s Student Support Services program (SSS); preparing budgets and monitoring program expenditures; assuring successful interaction of the project with all academic and other student-related services of the university; maintaining complete records of program activities and participants; and following federal regulations and requirements and the program’s currently funded grant proposal.

 

 

Examples of Duties: 

Supervision

• Hire, train, and supervise Associate and Assistant Directors for advising, academic support, and student engagement.
• Support the Associate Director of Advising in recruitment, selection, onboarding, training, and supervision of all advising staff.
• Support advising staff in implementing and assessing culturally sustaining practices that engage students, facilitate relationship building, and help students to access campus services, such as opportunities for experiential learning (internships, study abroad, and research experiences). In addition, the Director ensures staff are conducting check-ins with each student in their advising caseloads at key times in the semester, monitoring progress benchmarks and key indicators, and intervening with students who are off track or at risk of falling off track.

Advising Program Management

• Provide leadership, vision, and administration for planning, developing, implementing, directing, monitoring, and reviewing advising and other wraparound support services for students participating in Pathways & Student Success Programs.
• Work cooperatively with directors of college-based advising offices to maintain up-to-date information about college-specific policies, processes, and procedures.
• Ensure alignment of advising/coaching philosophy and approaches across Pathways & Student Success Programs while simultaneously aligning practices and objectives within the unique context of each program.
• Collaborate with the Advising Leadership Team and the Advising Strategy Council to coordinate and align practices, policies, and procedures to create a seamless advising experience for students across campus.
• Work closely with the Executive Director of Programs and Partnerships, Director of Curriculum & Instruction, and Associate Director of Program Operations to ensure effective design and implementation of university success courses and advising curricula.
• In collaboration with the department’s directors, hold periodic meetings with staff and faculty to discuss pedagogy and student progress.
• Supervise the maintenance of student records and compiling statistics in collaboration with the Director of Data and Program Assessment.
• Partner with Enrollment Management and select external scholarship partners to provide advising and other wraparound support services for students receiving scholarships from those external partners.
• In collaboration with the Assistant Director for Academic Support and Student Engagement, coordinate campus visits for students affiliated with external partners and programs.

Federal Grant Management and Project Direction

• Supervise all aspects of the Student Support Services Program, including but not limited to:
  • Informing the institutional community of the goals and objectives of the project.
  • Working to establish and maintain understanding of and respect for the project in the university community and as part of the continuing effort to foster a supportive campus climate for SSS-eligible students.
  • Implementing the project’s evaluation plan, as outlined in the currently funded grant proposal, to determine whether program goals and objectives are being met.
  • Preparing and submitting to the U.S. Department of Education the annual performance report (APR) for the program and to the Associate Vice Provost the internal annual report on the project.
  • Working cooperatively with the Senior