Seasonal Banquet Server Lead

POSITION SUMMARY:

The Banquet Lead Server trains associates to perform the standards and procedures for their position and oversees the execution of assigned functions.

ESSENTIAL FUNCTIONS:

• Understands all “Front of House” position responsibilities.

• Fulfills responsibilities of Server, Horseperson, and Bartender as needed.

• Possess the following characteristics: enthusiasm, patience, positive mental attitude, good communication and organizational skills, clean appearance, professionalism, leadership skills, and teamwork.

• Assists with new-hire orientation responsibilities including but not limited to:   uniform check-out, initial associate site tours, training outline, and FOH associate handbook training.

• Provides the trainee with the skills, knowledge and procedures associated with meeting department standards.

• Creates and monitors banquet setup and side work procedures – ensures all Front of House positions are meeting the designated event timelines/responsibilities.

• Creates and adjusts banquet floorplans using I-plan software.

• Executes assigned banquet functions to include staff supervision and meeting planner contact.

• Completes bar requisitions -  ensures initial counts,  additional requisitioned inventory,  and closing counts are properly recorded.

• Notifies management of changes and additions as requested by guests for event.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

• License(s): Missouri class E or Arkansas P designated driver's license and a safe driving record is required.

KNOWLEDGE, SKILLS, AND ABILITY

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Computer Skills – Proficient in Windows and Microsoft Office Applications.  The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction.

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Physical Demands: While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stand; stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Work Environment:  While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The employee is occasionally exposed to moving mechanical parts; toxic or caustic chemicals; extreme cold and extreme heat. The noise level in the work environment is usually moderate.

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Sav