At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a dynamic and experienced Senior Transformation Director to lead and drive revenue enhancing and expense reducing initiatives which collectively will positively drive our financial trajectory in the mid and longer term. This role requires a strategic thinker with a proven track record of leading large-scale transformation initiatives. The ideal candidate will have exceptional collaboration and influencing skills at all levels of the organization, and will ensure the successful implementation of transformation initiatives.

Key Responsibilities

• Leadership: Establish a formal transformation program dedicated to the Consumer and Business Banking organization, with as little overhead as possible. Lead a small team of process improvement / transformation experts, and leverage additional process improvement and project resources from across the business and other areas of the bank 

• Strategy Development: Develop the overarching transformation objectives for the Consumer and Business Banking organization, including financial targets and other key process outcomes

• Change Management: Leverage industry best practices to strategically and methodically introduce sustainable changes at process execution level, clearly defining the from / to of each change, and earning hearts and minds of employees

• Stakeholder Engagement: Closely collaborate and influence each business segment to identify and implement prioritized revenue and expense initiatives. Work in an “embedded team” model

• Performance Measurement: Establish and monitor key performance indicators to track progress and ensure successful outcomes. Collaborate with Finance to validate financial impact of initiatives 

• Innovation: Understand and determine appropriate applicability of the latest process improvement levers (e.g., automation, AI, lean redesign, etc.) 

Qualifications

• Education: A bachelor's degree in Business Administration, Management, or a related field is required. A master's degree is preferred.

• Experience: A minimum of 10 years of experience in leading large-scale transformation initiatives, with at least 5 years in a senior leadership role. Prior experience at McKinsey, Bain, or BCG preferred

• Skills:

  • Exceptional strategic thinking and problem-solving skills.

  • Strong leadership and team management abilities.

  • Excellent communication and interpersonal skills.

  • Proven ability to influence and engage stakeholders at all levels.

  • Experience in change management and risk mitigation.

  • Ability to drive innovation and continuous improvement.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disab