Global Platform Practice Lead

At Kin + Carta, we’ve got opportunities to offer you — for growth; for leadership; for big, world-changing impact; and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone, starting with our Kin. We’re proud of:

• The life we create within our virtual walls, every day
• Our B Corp certification
• Our ranking in Consulting Magazine's 2022 “Best Large Firms to Work For”
• The work we’ve done with some of the world’s most innovative companies

The role

As the Global Platform Practice Lead, you will play a crucial role in establishing and growing the Platform Practice and Global Center of Excellence across the Americas and EU. Our platform practice focuses on delivering cutting-edge content and commerce projects, utilizing leading technologies such as MACH tools (Contentstack, Contentful), DXPs (Optimizely, AEM), and Commerce technologies (SAP Commerce, VTEX).

Role responsibilities

• Creation of Global Center of Excellence:
  • Evaluate the current state of platform expertise, capabilities, ongoing projects, and processes for platform projects
  • Identify and assign subject matter experts (SMEs) within the platform practice to provide support for sales, project delivery, and overall organizational needs.
  • Creation of global delivery model for DXP and Componentised Solutions.

• Talent Strategy:
  • Formulate and execute a talent strategy aligned with Go-To-Market (GTM) strategy
  • Identify and develop talent across all roles/functions essential for successful delivery on platform projects. Collaborate with partnership teams to align on technical training strategies for certifications.
  • Create a partner network of expertise to execute in areas that are outside core skillsets

• Sales Enablement & Support:
  • Provide oversight into sales pursuits, ensuring alignment with the overall platform strategy.
  • Develop team models and staffing strategies that optimize resource allocation and project success.

• Quality Assurance and Delivery Excellence:
  • Establish a structured framework to support quality assurance and delivery excellence on platform engagements.
  • Creates a proactive approach to project health and creating pathways to project success.
  • Creation of best practices, delivery methodologies/playbooks & approaches to be leveraged on engagements.

Minimum qualifications

We want all new hires to succeed in their roles at Kin + Carta. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

• 10+ years experience leading a practice or business unit within a professional services organization
• 10+ years in consulting services
• 10+ years experience delivering software and leading CMS & Commerce platform technology solutions, including: Contentful, Contentstack, Optimizely DXP (formerly Episerver), Adobe/AEM, SAP Commerce, VTEX.  
• Experience navigating global teams and creating global delivery models.
• Strong understanding of platform technologies, project management, organizational development

Preferred qualifications

• Experience building a practice from the ground up 

About Kin + Carta

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are c