Information Systems Admin

Job Summary

The Information Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This role ensures the integrity, security, and optimal performance of IT systems and supports users across the organization by providing timely technical assistance and managing system access and availability. The ideal candidate is a detail-oriented and proactive IT professional with a strong foundation in systems administration, network management, and cybersecurity practices. This position requires analytical problem-solving, project management capabilities, and excellent communication skills to support cross-functional teams.

Principal Duties and Responsibilities

•    Install, configure, and maintain servers, workstations, and other IT infrastructure, including physical and virtual systems.

•    Administer Active Directory, DNS, DHCP, file systems, and other core services.

•    Monitor system performance, conduct regular audits, and ensure system availability and reliability.

•    Manage backups, disaster recovery, and data integrity policies.

•    Maintain security protocols, apply system updates and patches, and monitor for vulnerabilities or unauthorized access.

•    Provide Tier 2/3 support and troubleshoot hardware, software, and network issues.

•    Maintain accurate documentation of systems, procedures, and configurations.

•    Collaborate with vendors and service providers to support hardware/software deployments and upgrades.

•    Support onboarding and offboarding processes including account provisioning and access control.

•    Participate in IT projects such as system migrations, cloud integration, or cybersecurity initiatives.