Bathroom Attendant - Fleur Room New York

ESSENTIAL FUNCTIONS 

GUEST RELATIONS: 

• Observe the guests, ensure their satisfaction with their experience at Tao Group the restaurant 

• Aim to give the best possible service, in the least obtrusive manner 

• Maintain the safety and security of the restaurant/bar premises as a priority 

• Inform our guests about any upcoming events at Hakkasan 

• Keep the restrooms and exterior hall environment clean, tidy and presentable 

• Provide a warm and friendly welcome to all guests and to anybody who is entering through the reception area 

• Welcome guests with an appropriate greeting, i.e., “good afternoon madam, good evening sir” 

• Open bathroom doors for guests upon arrival and departures if possible 

• Ensure appropriate language is used when speaking to guests, use guidelines issued during training 

• Listen to and understand guests’ inquiries, take notes if necessary 

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DAILY DUTIES: 

• Perform all assigned duties as detailed in your opening, afternoon and closing checklists 

• Assist in cleaning any spillages and wet floors when required 

• Ensure the bathrooms are clean and functional before during and after operational hours 

• Clean mirrors, toilets, floors and empty trash bins regularly throughout shift 

• Perform regular bat