Application Developer (Contractor Position)

Posting number: 20260811B-ITS87

Department: MBTA - Information Technology Dept

Division: 031-ITD

Job classification: NEW JOB DESCRIPTION PLACEHOLDER

Posting type: Open/External Only

Categories: IT and Computers

Summary

Examples of duties

• Perform application development activities for the full SDLC of the transit scheduling and operations management application, including requirements gathering, solution design, development, testing, implementation, and ongoing application support.

• Design, develop, modify, maintain, and support enterprise application functionality using platform-specific proprietary programming languages.

• Design, develop, modify, maintain, and support custom-built applications to supplement the enterprise application architecture.

• Design, develop, modify, maintain, and support system integrations using batch processing and application programming interfaces (APIs) with SOAP and REST web service frameworks.

• Design, develop, modify, maintain, and support business reports using Crystal Reports, Tableau, and other platforms.

• Develop and maintain technical documentation for custom-built applications, system integrations, and reports, including technical design specifications and architecture diagrams.

• Develop and maintain technical runbooks and end-user procedural documentation.

• Escalate issues to internal IT teams (Server, Network, Database, etc.) and / or software vendor, as needed.

• Coordinate with software vendor for the resolution of application issues.

• Perform environment configuration and maintenance, including release installations, release promotions, and database refreshes.

• Schedule, monitor, and troubleshoot issues with batch processes.

• Perform ad-hoc data queries and generate ad-hoc reports.

• Provide content knowledge and clarifications to QA team regarding designed behavior of application to facilitate the creation of test scripts.

• Handle sensitive and confidential information in an appropriate manner.

• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner.

• Participate in the on-call support rotation, responding to emergencies on a twenty-four (24) hour, seven (7) day per week basis while on-call

• Work any and all shifts and / or locations as assigned or directed, including occasional night and / or weekend work.

• Perform related duties and projects as assigned.

• Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Physical Demands and Working Conditions

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Available to work any and all shifts and/or locations as assigned or directed.

• Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service.

Supervision

• No direct reports.

Minimum Education

• Bachelor’s degree from an accredited institution with comparable experience in the fields of Computer Science, Computer Engineering, Information Technology, or a related field.

Qualifications

• Two (2) years of experience in application development and analysis, including design, development, implementation, and support.

• Strong understanding of fundamental programming concepts.

• Ability and willingness to learn platform-specific proprietary programming languages.

• Experience with application programming interfaces (APIs) and batch processing.

• Experience with relational databases.

• Experience with business reporting and business intelligence platforms.

• Experience with source control and version control systems, including branching and merging strategies.

• Experience with IT se