Product Operations Manager - Integrity Solutions

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.



Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.



About the team

Ensuring the safety of our global community is a core value at TikTok. The Business Integrity (BI) team plays a critical role in developing technologies and driving initiatives to mitigate risks in Ads and Commerce and to ensuring advertiser quality on the TikTok platform.



This Product Operations Manager role sits within the Integrity Solutions team in Product & Process Operations (PPO). You will be fully responsible for supporting business growth objectives, unlocking key opportunities, while ensuring the integrity of the platform and processes are optimized. You will ensure the integrity related products, technologies and processes enable TikTok to manage and mitigate the risks associated with advertising.

You will work closely with TikTok Monetization Product (TTMP) teams to define the appropriate integrity solution (policy, process and platform) requirements, align with cross functional stakeholders on the approach and drive development of these integrity solutions in time to support business objectives.



You will derive business insights and managing input/feedback/technical request from Sales, Advertiser Experience, and other commercial partners, then transforming them into product requirements, helping product managers see through the importance through rigorous data analytics, ruthless prioritization and economic sense of product development. As a final step, you will own and lead the operational readiness for a successful, streamlined launch within the assigned markets.



Responsibilities

- Devise integrity solutions for monetization products and verticals to ensure Tik Tok ads are safe and appropriate, and to support the business in unlocking revenue opportunities.

- Work closely and build trusted relationships with cross-functional partners, including TikTok Monetization Product, Ad policy, Integrity Product / platform teams, Data science, Integrity operations teams, Risk, Training, and Experience teams.

- Proactively identify and resolve ad integrity related issues in our products and processes; translate problems into tangible and feasible solutions to drive growth, efficiency, experience and to manage risk and quality.

- Develop and manage the integrity solution roadmap for your appointed ad product or vertical

- Define and execute launch/ go-to-market strategies.

- Write clear business requirements and partner with technical / engineering teams to deliver them.

- Prioritize business requirements to ensure you are working on the most impactful projects.

- Anticipate growth and support headcount capacity planning and accurate forecasting for appropriate integrity coverage