Technical Analyst - Associate

Department:

12352 Enterprise Corporate - IAS Project Delivery & Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Weekdays

Job Summary

Performs maintenance, troubleshooting, research and fact finding to respond to hardware, software, network (data and voice) and enterprise applications issues/requests in support of patient and non-patient care areas.

Essential Functions

• Performs preventative maintenance, troubleshooting, and repair of general patient and non-patient care equipment/applications.
• Performs and documents routine maintenance in compliance with current policies and procedures.
• Assists with management of inventory levels for break/fix and spare equipment/parts, ensuring proper tracking.
• Acts on equipment hazard alerts and recalls to ensure patient safety.
• Performs and documents department inventories.
• Accepts on call responsibilities, supports customer emergency issues and escalates to the appropriate person or group as needed.
• Provides technical in-service education for clinical and non-clinical staff in the operation and maintenance of equipment. Provides cross-training to peers to improve skills and verify competency.
• Serves as a limited technical advisor/project coordinator for evaluation and installation of patient and non-patient care equipment.

Physical Requirements

Work is subject to high-level visibility through exposure to patient population and to administration. Works in patient care areas independently under stressful conditions. Must be able to lift up to 35 lbs. This position requires standing and walking. Exposure to electrical hazardous equipment and potential biohazards exist. Must have reliable, personal transportation for daily trips to and from facilities, and also be able to carry equipment in personal automobile between facilities. Must meet Transportation requirements - Defensive Driving Class and Motor Vehicle Report screening for certification to drive company vehicles.

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree preferred.

Pay Range

$23.65 - $35.50

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-base