Lead Site Account Specialist (Downstream Chemicals) - Philadelphia

Would you like to take ownership of our customers’ needs to help them operate safely and efficiently? 

 Do you enjoy providing a vital service to ensure successful refinery operations? 

  Join our Downstream Chemical Team

Our Downstream Chemical Team uses technology consisting of chemistry, digital tools and over 100 years of industry knowledge to bring value to our customers.  The Downstream Chemicals team leverages this experience to provide best-in-class support to improve water and process treatment applications within the refineries where we operate. 

Partner with the best 

As a Refinery Account Representative, you are responsible for: 

• Building long-term strategic relationships with customers to originate sales opportunities and develop strategies for business growth 

• Partnering with sales and engineering representatives to deliver technical presentations to customers to provide value and process improvements 

• Providing account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account budget P&L 

• Identifying and coordinating numerous projects of varying complexity to bring value to our customers 

• Monitoring and maintaining existing programs for customers to provide reporting on performance of applications 

• Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers 

Fuel your passion 

To be successful in this role you will: 

•  Bachelor's Degree in Engineering/Science or related discipline 

• Minimum of 3 years experience in hydrocarbon process treatment or water treatment for waste water, boilers, and cooling towers 

• Solid understanding of industrial chemical treatment technology and sales process 

• Demonstrate a mechanical aptitude and good troubleshooting skills 

• Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation 

• Have a comprehensive understanding of customer requirements and refinery market conditions 

• Able to present complex technical content to various levels of the organization, internal and external customers in a clear and concise manner  

Work in a way that works for you 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: 

Monday – Friday, (8am -5pm) 

Working with us 

 Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.  

Working for you 

 Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: 

• Contemporary work-life balance policies and wellbeing activities 

• Comprehensive private medical care options 

• Safety net of life insurance and disability programs 

• Tailored financial programs 

• Additional elected or voluntary benefits