Senior Scrum Master

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

About the Role
The Enterprise Scrum Master serves as an enterprise agile leader with accountability for delivery excellence, governance, and agile maturity across the technology portfolio. This role operates at the intersection of delivery execution and strategic enablement, ensuring teams are aligned to enterprise priorities, leadership has transparent and actionable insights, and agile practices are applied consistently and effectively across the organization.

Key Responsibilities

Enterprise Leadership & Governance

• Own and evolve enterprise agile delivery standards, metrics, and operating cadence
• Serve as a senior contributor to portfolio and delivery governance forums
• Influence prioritization, sequencing, and delivery commitments in partnership with PMO and Technology leadership
• Proactively identify systemic delivery risks and drive enterprise-level mitigation strategies

Agile Delivery & Coaching

• Lead complex, multi-team initiatives and scaled delivery events, including PI Planning
• Act as a capability leader for Scrum Masters and Product Owners, setting expectations and coaching for consistency and maturity
• Provide guidance on applying agile practices in a regulated environment

Delivery Analytics & Executive Insights

• Define and standardize executive-level delivery KPIs across teams
• Ensure delivery analytics support capacity planning, investment decisions, and risk management
• Translate delivery data into clear recommendations for senior leaders and executive