Senior Pricing Research Analyst

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

We’re looking for a Senior Pricing Research Analyst to join our Pricing & Packaging team. This role is ideal for someone passionate about user research and shaping how we price and package AI-powered features through a deep understanding of customer needs and behaviors.   You’ll play a key role in uncovering how users perceive value, how cognitive biases influence decisions, and how to design intuitive pricing experiences. You’ll conduct qualitative research—like interviews and usability testing—and use quantitative data and experiments to validate insights and inform strategy. If you’re curious, empathetic, and eager to learn, you’ll thrive in this role.  

Key Responsibilities

• Lead UX-driven research to uncover user perceptions of pricing, value, and willingness to pay—especially for AI Add-Ons and new product features.
• Conduct interviews, usability testing, and other qualitative studies to gather deep insights into user needs and behaviors.
• Identify and account for common user biases when interpreting research findings and developing recommendations.
• Use available quantitative data to validate or inform qualitative findings and support evidence-based decisions.
• Design and analyze pricing experiments (e.g., A/B tests, conjoint studies) to validate hypotheses and guide decision-making.
• Partner closely with product managers, designers, and product marketers to ensure our pricing strategy aligns with real user needs.
• Help shape pricing experiments and collaborate on go-to-market strategies based on research insights.
• Stay on top of industry and competitive trends in UX, behavioral economics, SaaS, and AI monetization.

Qualifications

• 4+ years of experience in pricing strategy, UX research, product management, behavioral science, or a related field (SaaS experience preferred).
• Strong qualitative research skills with a solid understanding of how to validate findings using quantitative methods.
• Empathetic approach to understanding users, with the ability to identify patterns, pain points, and cognitive biases.
• Excellent communication skills—you know how to turn research into clear, compelling stories that drive decisions.
• Familiarity with experimentation techniques and an ability to interpret test results to guide pricing and packaging decisions.
• Collaborative mindset and experience working cross-functionally with design, product, and marketing teams.
• A strong level of comfort with data and a desire to grow in this area—bonus points if you’ve worked with survey data or analytics tools.

Why ClickUp?

• Join a mission-driven, fast-growing SaaS company.
• Work remotely from anywhere.
• Competitive salary, equity, and benefits.
• A culture that values empathy, inclusion, and curiosity.
• Have a real impact on millions of users around the world.

 

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Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location,  interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend

USA Salary Range (OTE)$125,000—$162,500 USD

 

Unsure if you meet all the qualifications of this job description but are deeply excit