Housekeeper

We are seeking a dedicated full-time Housekeeper to provide exceptional service and meet the needs of our assisted living residents.  This role is essential in maintaining a clean, safe, and welcoming environment for residents, visitors and staff.  As a key member of our team, you will help create a positive first impression for all who enter our community, contributing to a warm, comfortable and inviting atmosphere.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Cleans and sanitizes residents’ apartments and common areas by removing trash, dusting, mopping, vacuuming, scrubbing baths and toilets, headboard and footboard care, and cleaning glass following community policies and procedures.
• Replaces and restocks toilet tissue, paper towels and facial tissue.
• Deep cleans apartments and common areas as assigned following community policies and procedures.
• Shampoos carpets and furniture, washes windows and screens as assigned.
• Responds to residents’ cleaning needs in a positive, timely and respectful manner.
• Prepares apartment for move-in by ensuring it is clean and welcoming. Follows checklists to ensure all tasks are completed.
• Cleans up after accidents in a timely, efficient manner while maintaining the dignity of the resident.
• Maintains equipment and supplies in clean, working order.
• Is aware of and reports to the Director any safety concerns, repairs needed, or problem areas as soon as they are recognized.
• Follows all infection control and safety procedures associated with job duties as described in departmental policies.
• Maintains cleaning cart by ensuring it is orderly and stocked appropriately. Observes rules of storing and keeping supplies a safe distance from residents and others.
• Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.
• Maintains a professional appearance by wearing a clean, pressed uniform and a demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Informs supervisor of supplies that are running low so stock can be replenished in a timely manner.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Performs all other duties as assigned or required.

Knowledge/Skills/Abilities

• Must possess interpersonal skills to communicate with residents, families, visitors, and staff in a way that ensures the safety and security of the residents.
• Must have knowledge of housekeeping procedures and practices.
• Must be able to work independently and prioritize workload as emergencies arise.
• Must be able to read and understand directions on cleaning solutions and equipment to avoid risks.
• Must be knowledgeable of the location of the MSDS sheets on hazardous materials and able to understand the guidelines.
• Must have compassion and genuinely care for the elderly.
• Demonstrates a SERVANT heart and