Discord Community Manager (Temp to Hire)

About the Role

We are looking for active and mature members with good person skills to help assist members in needs, implement community changes, and help keep the community a safe and welcoming space.

You are customer-obsessed, have a pulse on new and emerging trends in the social media space across all platforms, are relentlessly curious about what’s happening in the world, and always looking for ways to surprise and delight through brand storytelling.

This role will be dedicated to community and communication - growing our following, engagement, traffic and revenue by nurturing a deep sense of community that grows brand awareness and engagement through influencer and social media marketing.

This is a Temp to Hire position

Responsibilities:

• Develop, implement and manage the community of members and mega fans of our various brand activations
• Develop and implement community building strategy
• Create innovative activations to foster deeper relationships with community members
• Manage regular correspondences with our partners through email, Discord, and other platforms
• Stay on the bleeding edge of the latest community platform trends, best practices and technologies
• Collaborate with the broader Marketing Team and other teams to deliver on company goals
• Monitor member engagement and suggest content optimization;
• Communicate with fans, influencers and other partners/collaborators to increase our network
• Provide constructive feedback
• Projects data analysis and KPIs monitoring to further optimize the community strategy

About You

The essentials:

• Experience with community building
• 3-5 years of specialized experience on Discord
• Experience with digital and in-person event planning a plus
• Good understanding of social media KPIs
• Able to multi-task with solid organizational and time-management skills.
• Pro-active and able to show initiative and deliver innovative ideas which constantly improve the global customer experience.
• Team player and able to build good professional cross-functional relationships with peers and team management in multicultural and fast-paced environment
• Great interpersonal, presentation and communication skills with proven ability to communicate with senior global stakeholders
• English spoken and written is mandatory

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

What We Offer

Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary range

$75K — $85K USD

 

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About Media.Monks:

Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal informa