Vice-President of Operational Excellence

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

WHAT ARE YOU GOING TO DO?

• Provide executive leadership and strategic direction for the North America Contract Logistics Implementation organization, including direct leadership of the Implementation Project Management Teams, Industrial and Automation Engineering Department, Reporting and Systems Configuration Department, and Implementation and Start Up Training function.
• Lead the successful deployment of the Contract Logistics NEXTGEN solution across North America, including the transition and implementation of Manhattan Active Warehouse Management (WM) and Order Management (OM) platforms, standardized operating processes, reporting solutions, and supporting technologies.
• Establish and manage the annual operating budget for the Implementation organization, ensuring effective allocation of resources, disciplined cost management, and alignment with business objectives.
  Make "People Development" a priority in daily leadership responsibilities. Execute and drive CEVA's People Performance Management processes, identify future leaders, and ensure robust succession and development plans are established and actively managed.
• Drive a culture of operational excellence, innovation, collaboration, and accountability while supporting CEVA's Vision and Mission of Unity, Excellence, and Growth.
• Lead the development and execution of implementation strategies that deliver consistent, repeatable, and scalable project outcomes while supporting the company's growth objectives.
• Oversee the Industrial and Automation Engineering function, ensuring optimal facility design, material handling solutions, automation integration, and operational readiness for new implementations and expansions.
• Direct the Reporting and Systems Configuration Department to ensure standardized system configurations, reporting capabilities, testing methodologies, and governance processes are deployed consistently across all implementations.
• Provide executive sponsorship and oversight for implementation project portfolios, ensuring projects are delivered on schedule, within approved budgets, and in accordance with customer requirements and contractual commitments.
• Lead the Implementation and Start Up Training organization, ensuring standardized training programs, certification processes, and knowledge transfer activities are effectively executed to support operational readiness and long-term success.
• Champion Continuous Improvement initiatives by reviewing implementation performance metrics and driving actions designed to eliminate waste, improve quality, reduce service failures, and enhance customer satisfaction.
• Participate in the Solution Development Process (SDP) for new business opportunities by providing implementation strategies, systems design guidance, engineering expertise, and resource planning.
• Provide daily guidance, leadership, and support to implementation teams regarding project execution, systems deployment, engineering solutions, resource planning, communication, and process standardization.
• Oversee the planning and deployment of the appropriate resources, including staffing, training, engineering, equipment, technology, and systems required to support implementation and business growth objectives.
• Partner closely with Operations, Information Technology, Commercial, Engineering, Human Resources, Finance, and external partners to ensure seamless transition from project implementation to operational execution.
• Serve as a visible leader in promoting CEVA's core values of Excellence, Exemplarity, Imagination, and Boldness.
• Participate in executive customer governa