Senior Sales Operations Analyst - Enterprise & IBM Customer Segment

About the job

The Red Hat Operations team is looking for a Senior Sales Operations Analyst to join us. In this role, you will provide analysis and support to the Global Enterprise Sales Management team and IBM management team. You will be involved in key forecasting and decision-making. You'll work with our sales operations, finance, HR, and incentives analysts to gather consistent and accurate information to support the sales management teams. You’ll also be responsible for compiling, analyzing, and interpreting the sales pipeline, developing and tracking key performance indicators (KPIs), and reviewing the strategic objectives of the Sales Management teams.

What you will do

• Develop analyses and presentations for leadership containing insightful and useful intelligence based around Red Hat’s sales activity and IBM
• Work closely with stakeholders to turn business problems into analytical projects
• Conduct sales analysis and provide direction and insight to support the Global Enterprise Sales Management team and IBM counterparts
• Develop analyses and presentations for management that contain insightful and useful information
• Gather, model, and visualize data from across the company
• Participate in various structured and improvised planning and analysis projects
• Work under tight deadlines and for extended hours during quarter and year-end periods as needed
• Develop an understanding of Red Hat’s workflows and a detailed understanding of our policies 
• Transform key findings into visual presentations, including graphs and charts
• Collaborate internally to analyze and test the accuracy of data sets to solve business problems and conduct data mining for enablement and planning
• Evaluate existing business processes and systems to identify gaps and opportunities for their streamlining

What you will bring

• Bachelor's degree in business administration or other quantitative scientific field with 5+ years of related experience supporting a sales organization, or a master’s degree in business administration or other quantitative scientific field with 3+ years of related experience supporting a sales organization
• Advanced spreadsheet skills, including proven experience managing and summarizing large and diverse data sets, compiling sales reports, and performing analyses
• Experience working for or with sales management and a field sales, business consulting, or marketing organization
• Ability to understand complex system logic and processes and use this knowledge to analyze strategic decisions
• Experience collaborating with sales teams to gather critical information and deliver data-driven analyses and recommendations
• Experience using at least one data mining tool like RedShift, DBeaver, SQL
• Ability to use different tools at the same time like Microsoft Excel, Tableau, or SAS along with broader techniques to create innovative solutions
• Experience with reporting in a customer relationship management (CRM) system like Salesforce.com (SFDC), SAP Supplier Relationship Manager (SRM), Oracle JD Edwards EnterpriseOne, or Infor CRM
• Familiarity with building complex data analyses, writing custom logic, and joining data sets together to achieve results
• Excellent communication, presentation, and collaboration skills