People Operations Associate

Who we are

Sapien is rethinking how finance teams operate in the age of AI. We’re building toward an autonomous CFO—systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers’ bottom lines.

We partner with traditional businesses—manufacturing, healthcare, restaurants, and large enterprises—to deeply understand and automate their financial workflows. We’re HQ’d by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised).

The role

You’ll be Sapien’s first dedicated people operations hire. You’ll build the systems and rituals that support our high-performance team: recruiting coordination, candidate experience, onboarding, culture building, and day-to-day people ops.

This is a hands-on, builder role. You’ll work directly with founders and hiring managers to shape how Sapien attracts, evaluates, and retains exceptional talent.

What you'll do

• Own recruiting operations: scheduling, candidate communication, pipelines.

• Design onboarding programs that give new hires a strong first month.

• Support performance cycles, manager tooling, and internal communication processes.

• Handle day-to-day HR operations with accuracy and discretion.

• Plan team offsites, events, and culture touchpoints that reinforce Sapien’s values.

What we're looking for

• 1–4 years in people ops, HR, recruiting, or generalist operations.

• Excellent organizational and project management skills.

• High empathy and sound judgment; able to handle sensitive information.

• Strong written and verbal communication.

• Excited to use AI and modern tooling to make people processes more efficient and scalable.

How you work (values we care about)

• AI-native. You’re energized by applying AI to transform how businesses run.

• Ambiguity-shaping. You turn nebulous problems into a first pass and drive to resolution.

• Extreme ownership. You identify what’s next—and do it. If you say it, it gets done.

• Speed & hustle. You bias to action and move with urgency without sacrificing quality.