Tournament Poker Supervisor (Horseshoe Bossier)

The Poker Supervisor will supervise the Poker Room, track players when necessary, and provide protection for games while providing friendly, helpful service to every guest. 

• Acknowledges, greets, and converses in English with customers who are waiting to be seated at an active Poker game. 

• Seats customers on available Poker table and lets the Dealer know that there is a new player. 
• Makes seat changes and writes them down so there is no error.     
• Transfers monies from Cashier to customers. 
• Watches games at critical hours. 
• Puts games together as soon as there are enough seats to go around. 
• Ensures that games are not left weak or unattended. 
• Handles any customer concerns when necessary.
•  Must be able to accurately maintain brush bank and complete mathematical computations when buying and selling chips and/or money with the Cashier. 
• Answers telephone and maintains Poker Bank. 
• Fills out appropriate paperwork. 
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Spends the majority of time interviewing, training, and selecting employees.

• Conducts Performance Reviews.

• Makes or recommends wage increases.

• Makes or recommends promotions.

• Provides for safety and security.

• Handles Team Member complaints or grievances.

• Recommends disciplinary action or disciplines employees. 

• Plans work.

• Supervises and monitors work.

• Monitors legal compliance with federal, state, and gaming laws.

• High school diploma or GED is required. 

• Five years previous Poker dealing experience is required. 

• Ability to obtain a Non-Key LA Gaming license and Responsible Vendor Certification.

• Must possess excellent customer relations and communication skills. 

• Must have knowledge of basic addition, subtraction, multiplication, and division, and perform basic math without use of calculator. 

• Must be able to get along with co-workers and work as a team. 

ADDITIONAL REQUIREMENTS

• Must be able to maneuver in between Poker tables. 
• Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. 
• Must be able to lift up to 30 pounds. 
• Must be able to respond to visual and aural cues. 

• Must present a well-groomed appearance.

• Must be able to read, write, speak, and understand English.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
• Ability to work at a fast pace and in stressful situations.
• Must be able to work any day of the week and any shift.