Jobs and Careers

Technical Lead, Data Analytics

Arkatechture

UKRemotefull_timeVerifiedPosted 20 Jul 2026

💰 $140,000/yr($100,000/yr – $140,000/yr)

About the role

Technical Lead, Data Analytics

Department: Arkalytics - Support

Employment Type: Full Time

Location: Remote

Compensation: $100,000 - $140,000 / year

Description

Technical Lead | SQL | Snowflake | Tableau | AWS

At Arkatechture, we believe data should empower better decisions. Since 2012, we've partnered with financial institutions across the country to solve complex data challenges through modern analytics, cloud technologies, and AI-powered solutions.

Our mission is built on three simple pillars:

Do something meaningful
With a great team
Earning what you deserve

We're looking for an experienced technical leader who is passionate about solving complex data problems, mentoring others, and helping customers unlock the full potential of their data. If you enjoy writing SQL one minute, architecting a cloud data solution the next, and coaching teammates along the way, we'd love to meet you.

As the Technical Lead, Data Analytics, you'll serve as the senior technical expert for a portfolio of enterprise customers while helping shape the future of our Support Services team.

This is a hands-on technical leadership role, not a people manager who occasionally reviews code. You'll spend much of your time solving challenging SQL and cloud data platform problems, partnering directly with customers, mentoring analysts, and driving technical excellence across the organization.

While this role is expected to grow into formal people leadership, your technical expertise, problem-solving ability, and customer partnership skills are what will make you successful from day one.

Key Responsibilities

Serve as the senior technical resource for our Business Intelligence and Data Analytics Support team.
Lead the investigation and resolution of complex customer issues involving data, analytics, and cloud platforms.
Perform root cause analysis and implement scalable, long-term solutions—not just quick fixes.
Review SQL and BI object changes while promoting development best practices.
Mentor and coach analysts, helping elevate the technical capabilities of the entire team.
Identify opportunities for automation and continuous improvement across support processes.
Lead root cause analysis meetings as necessary to dig into any thematic issues that crop up and how we can mitigate them

Help customers maximize the value of Arkatechture's analytics platform through technical guidance and best practices.
Partner closely with Customer Success to improve customer satisfaction, retention, and platform adoption.
Support customer meetings by offering technical expertise, hold office hours, expand upon Knowledge Base articles and Learning Management System training for customers.
Communicate complex technical concepts clearly to both technical and non-technical audiences.

Design, develop, troubleshoot, and optimize complex SQL solutions.
Troubleshoot ELT processes, data pipelines, and BI reporting environments.
Monitor and resolve issues with Tableau and Power BI dashboards and scheduled refreshes.
Collaborate across Engineering, Customer Success, and Product teams to deliver scalable customer solutions.

Skills, Knowledge and Expertise

We're looking for someone who enjoys solving difficult technical problems and helping others do the same.

6+ years of experience working with SQL in production environments
Deep expertise with relational databases and cloud data platforms (Snowflake, Databricks, SQL Server, Oracle, Redshift, Synapse, BigQuery, or similar)
Strong experience designing, troubleshooting, and optimizing data warehouses and analytics solutions
Experience with Tableau and Power BI
A strong understanding of data modeling, ELTprocesses, and modern analytics architecture
Exceptional analytical and troubleshooting skills
Outstanding communication skills and the ability to build trusted customer relationships
Experience mentoring teammates or serving as a technical leader
Experience with Agile development practices and tools such as Jira, Confluence, and Bitbucket

Experience with any of the following is a plus: