Senior Product Manager, ML/AI

We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring.

Greenhouse is looking for a Senior Product Manager, ML/AI to join our team!

Joining our tight-knit Product team, you'll help our customers hire better. As we continue to expand Greenhouse's product offerings, your role will be important to ensure success throughout the company – from brainstorming ideas with the team to guiding new solutions through the development process. You’ll keep projects on track and drive real change in how we work. The machine learning group is a small, but growing team that is scaling to satisfy our growing customer base — you'll make a big impact here!

As the first ML/AI focused Product Manager at Greenhouse you’ll be responsible for setting the vision of how we leverage machine learning within our product suite. This will include leading our Data Products team to improve and iterate on existing data products, driving process improvement and best practices, and partnering cross-functionally with the broader Product and R&D team to make a meaningful impact.

Who will love this job

• An entrepreneur – you love digging into new problems, finding solutions, and enjoy the challenge of ambiguity
• A leader – you set a clear goal, and think holistically about how this impacts the greater company
• A storyteller – you believe in our mission and can communicate it internally and externally
• An organizer – you know how to weigh contending priorities and maintain an ongoing feedback loop between customers and internal teams
• A teammate – you are able to thrive within a dynamic environment

What you’ll do

• Build ML/AI driven solutions for complex problems related to our Recruiting product, and lead them from conceptualization to release
• Work closely with our R&D team to identify blockers and make decisions about how new functionality should behave
• Regularly conduct customer discovery interviews with customers and prospects to identify user pain points
• Help create new processes that streamline the Greenhouse product development lifecycle as we grow
• QA new features before they're released
• Prioritize projects and bugs
• Engage with the broader company on feature development
• Contribute to the public product roadmap and serve as a visible member of the Product team for our customers and partners

You should have

• Experience in product managing complex problems
• Empathy – listen, influence, and build positive relationships internally and with our customers
• Excellent project management skills; capable of breaking large, thorny problems into small, manageable tasks
• The ability to quickly switch between problems and tasks — being comfortable with interruptions
• Technical Experience with Data Science and ML/AI – you don't need to have engineering experience, but you can hold your own with our engineers
• Experience evaluating the ethical and/or adverse impact of algorithmic solutions, a plus
• Experience identifying opportunities and risks with model optimization, a plus
• Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter

 

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $118,000 - $187,000. Individual compensation will be commensurate with the candidate's experience and local cost of labor.

 

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Who we are

At Greenhouse, we celebrate having a diverse group of hardworking employees and it hasn’t gone unnoticed. We’ve won numerous awards including Inc. Magazine Best Workplace (2018-2022), Glassdoor #1 Best Place to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Inc. 5000, Crain’s Best Places to Work NYC, Fortune’s Great Place to Work (2019 - 2022),  and Mogul’s Top 100 Workplaces for Diverse Representation (2022). We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "