Supervisor-RN Case Manager

Hello,

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Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00039963

Job Category:

Nursing

Organization:

Children's Coordinated Care

Location/s:

Main Campus Jackson

Job Title:

Supervisor-RN Case Manager

Job Summary:

This role will drive positive outcomes for designated patient groups by providing oversight; education; clinical direction/redirection; accountability; escalation & resolution of issues for RN Case Manager I positions, and assisting social workers within the clinical aspect of discharge planning. This position supervises RN Case Managers (primary) & other staff within the care coordination department; actively participates in the hiring of new team members; develops process flows; provides input for staff educational material; collaborates with all members of the provider care team to identify opportunities for improvement; reaches out to external customers to escalate issues and remove discharge barriers. This positions functions under the guidelines of patient centric nursing process utilizing UMC nursing model, actively participating in the “Magnet” journey related to nursing practice and behavior works to directly manage length of stay (LOS-targets for assigned populations) and assure efficient utilization of resources through the prevention of avoidable days (data capture, analysis, reporting and recommendation for change) and unplanned readmissions. Acts. Individuals within RN Case Manager II position are strategic, innovative and utilize critical-thinking to create optimal patient/staff/customer outcomes while supporting organizational mission, vision and values.

Education & Experience

Two (2) years of bedside RN experience and two (2) years of utilization management or case management/coordinated care experience in an acute care environment. Academic medical center experience preferred.

Certifications, Licenses or Registration required:

Valid RN license. Accredited Case Manager Certification (ACMC) or Certified Case Manager (CCM) required post-hire within 24 months.

Knowledge, Skills & Abilities

Must demonstrate excellent interpersonal communication and negotiation skills with leadership capability. Understanding of discharge planning, utilization management, case management, performance improvement, managed care reimbursement, data collection, analysis and report development or interpretation. Understanding of pre-acute, acute and post-acute venues of care and post-hospitalization community resources. Drives achievement of patient “right care, right time, right place” practice. Ability to work independently and exercise sound clinical judgement with all decision-making. Ability to demonstrate high levels of emotional intelligence in fast-paced, high-stress environment. Ability to understand and perform all duties/responsibilities within the RN-Case Manager I role successfully. Develops and delivers successful educational sessions to co-workers. Manages successful implementation of case management and nursing models. Is viewed by peers as a departmental leader.

Responsibil